, and staff selling scripts.
Work closely with cafe staff to ensure promotions are
actively pushed to customers
.
Improve
menu layout, visuals, and product positioning
to drive impulse buys.
2. Events & Catering Marketing
Promote cafe
events, catering, and coffee cart services
.
Create event
offers, packages, and pricing strategies
.
Generate leads through:
Social media
WhatsApp
Local partnerships and walk-ins
Support event execution and identify upsell opportunities.
Track event performance and profitability.
3. Social Media Management
Manage daily content for
Instagram, TikTok, and other relevant platforms
.
Plan and execute a
monthly content calendar
aligned with sales goals.
Create and post:
Product-focused content
Promotions and limited offers
Behind-the-scenes cafe content
Event highlights and customer moments
Respond to DMs, comments, and inquiries, converting them into
store visits or bookings
.
Work with influencers or creators when needed (ROI-focused).
4. Campaigns & Promotions
Launch
seasonal, weekend, payday, and holiday campaigns
.
Lead new product launches from idea to execution.
Coordinate in-store visuals: posters, table cards, menus, stickers.
Collaborate with suppliers for joint promotions.
5. Performance Tracking & Reporting
Track and report on:
Sales before vs after campaigns
Social media performance tied to footfall and orders
Event inquiries and conversions
Use data to improve content, offers, and promotions.
Present clear insights and next steps to management.
Required Experience & SkillsMust-Have
2-5 years experience
in cafe, restaurant, F&B, or retail marketing.
Proven experience