Job Purpose

Appraise and Purchase used cars, whilst recording them on our digital appraisal tool on a daily basis. key objectives are to increase Trade-ins to assist sell more new and used cars, and purchase \xe2\x80\x9cretail cars\xe2\x80\x9d for used car sales targets. To deliver an exceptional level of customer and colleague service at all times, while meeting commercial requirements.

Accountabilities

Business Development

1. Appraise & value customer vehicles that come in through different sources accurately.

2. All prices (subject to physical check by workshop/RTA) to be delivered within the shortest time possible (Own brand 15 Minutes, Non-Franchise 60 minutes maximum)

3. Source Volkswagen used cars for re-sale that fit within the certified programs parameters (Other makes also considered moving into 2024)

4. Responsible to achieve trade-in and direct purchase targets and KPI\xe2\x80\x99s set.

5. Purchase the right vehicle, model mix to get the right used car inventory at the right price.

6. Trade cars to be shown to wholesalers, traders to get minimum 2 bids, invoiced & delivered within 48 Hours of coming into stock.

7. Follow up all hot prospects \xe2\x80\x93 trade-in enquiries with sales consultants / customers.

8. Retail & Trade stock review and update with managers weekly

9. Weekly meetings with allocated SC, to discuss performance and course any action.

10. Add reputable traders to the bidding list monthly, Ensure only registered traders with ANA are eligible to bid.

11. Purchases & trade in report to NSM.

12. List of prospects \xe2\x80\x93 for new month.

Operational

13. To work in conjunction with all SC allocated under your team, maintaining a professional standard and breeding a strong relationship of trust.

14. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure that relationships are maintained for potential repeat business.

15. Ensure that all customer information, buying activities, vehicle documentation and other relevant information is kept in a timely manner and maintained accurately and comprehensively.

Personal Development

16. Engage in continuous professional development; keep fully up-to-date with new products launched by principal.

17. Arrange an annual appraisal with your line manager in accordance with the company\xe2\x80\x99s appraisal process.

18. Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.

Key Performance Indicators

\xc2\xb7 Conversion vs appraisal (20%)

\xc2\xb7 Outside purchases vs used car retail target (20%)

\xc2\xb7 Invoicing & Deliveries achieved within time-frames of 48 \xe2\x80\x93 72 Hrs

\xc2\xb7 Number of new Buyers/Traders added

Education/Qualification, Skills, Competencies and Experience

Identify the recruitment specifications needed to perform this job at fully-acceptable level

Education/Qualification

\xc2\xb7 High School Educated

\xc2\xb7 Degree Educated \xe2\x80\x93 Desirable

Experience (experience required for the job)

\xc2\xb7 Customer facing buying & selling role

\xc2\xb7 Proven achievement of buyers targets (References required)

\xc2\xb7 Experience in a high pressure, quick turn-around German brand business (European is option)

\xc2\xb7 Extensive contacts to procure cars within the UAE & GCC

Skills (general job knowledge & skills)

\xc2\xb7 Negotiation

\xc2\xb7 Planning and Organising

\xc2\xb7 Excellent verbal and written communication

\xc2\xb7 Can-do and go getter attitude a must.

\xc2\xb7 Computer literacy in word & excel

Job Dimensions

Location:

\xc2\xb7 VW Showrooms (Dubai)

Relationships:

Internal External

\xc2\xb7 General Manager VW Customers

\xc2\xb7 National Pre-owned Manager Eval-expert/AVME

\xc2\xb7 Sales Managers Auctions/Dealers

Al Nabooda Automobiles