Business Systems Analyst

Dubai, DU, AE, United Arab Emirates
Tiling mason
17 Current Jobs Openings
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Job Description

Core Responsibilities

Workflow Mapping & Optimization

Analyze current business processes Identify inefficiencies and bottlenecks Redesign workflows for efficiency and scalability

AppSheet Development

Build, customize, and maintain apps in AppSheet (or other no-code platforms) Automate approvals, reporting, and data entry

SOP Documentation

Write clear step-by-step SOPs for each process Standardize formats and make them accessible to staff

KPI Design & Monitoring

Define measurable KPIs for departments/projects Build dashboards or reports for management

Change Management

Train employees on new workflows/apps Ensure adoption and continuous improvement
Skills Needed

Process Mapping Tools

(Lucidchart, Visio, Miro, BPMN notation)

No-Code Platforms

(AppSheet required, plus knowledge of Airtable, PowerApps, or Zoho Creator is a bonus)

Project Management

(Agile basics, Jira/Trello/ClickUp)

Data Analysis & Reporting

(Excel/Google Sheets advanced, BI dashboards helpful)

Technical Writing

(for SOPs)

Change Management & Communication

(to align staff and management)
Education & Background

Education

: Bachelor's degree in

Business Administration

,

Industrial Engineering

,

Information Systems

, or

Operations Management

Master's is optional, not required

Experience

: 3-5 years in

business process improvement

,

operations

, or

digital tools implementation

Prior exposure to ERP/CRM systems is a plus Hands-on with AppSheet or similar platforms
Relevant Certifications

Lean Six Sigma (Green Belt or Black Belt)

? process efficiency

Business Process Management (BPM) Certification

Google AppSheet Certification

(Google offers training)

Project Management (PMP, PRINCE2, or Scrum Master)

? nice-to-have, especially if senior

Change Management Certification (PROSCI, ADKAR)

? if role is transformation-focused
Job Type: Full-time

Application Question(s):

Willing to join immediately Okay to relocate
Education:

Bachelor's (Required)
Experience:

* Business process improvement, operations: 3 years (Required)

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Job Detail

  • Job Id
    JD1984272
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned
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