Job Description

Job description
Job Role: Business Solutions Manager
Job Location: Sharjah, UAE

Job Purpose:

• Acts as a strategic technology partner to business units, working in close alignment with functional leaders to identify and implement technology solutions that directly support their objectives. Focuses on delivering outcome-driven, high-value solutions that streamline processes, enhance productivity, improve customer and employee experiences, increase revenue, or reduce costs.
• Takes full ownership from issue identification through to solution delivery, applying both technical expertise and business insight to ensure effective implementation and adoption.
• Builds and maintains strong relationships with stakeholders, translating business requirements into actionable technology initiatives, and ensuring that solutions deliver measurable and sustainable benefits. Promotes a culture of innovation and operational excellence, ensuring technology catalyzes business growth and success.

Key Result Responsibilities: * Drive Innovation - Identify, evaluate, and implement emerging technologies and best practices to deliver measurable business improvements and competitive advantage.

• Embed in the Business - Partner closely with business leaders to understand objectives and challenges, translating them into practical, high-impact IT solutions.
• Deliver Tangible Results - Ensure technology initiatives directly improve efficiency, enhance customer and employee experiences, increase revenue, or reduce costs.
• Lead Solution Delivery - Oversee end-to-end delivery from concept to adoption, ensuring solutions are fit-for-purpose, scalable, and rapidly deployed.
• Maximize ROI - Prioritize and manage IT investments to achieve the highest return, ensuring resources are focused on initiatives that create real value.
• Evolve Capabilities - Maintain a forward-looking technology roadmap that aligns with business strategy and anticipates future needs.
• Inspire & Influence - Lead cross-functional teams and work with internal and external partners to embed a culture of digital enablement and continuous improvement.

Requirements (Academic, training, languages, etc.)

• Bachelor's degree in Computer Engineering/ Computer Science/ Technology/ Aviation or equivalent, Master's degree is preferred.
• Proficient in Microsoft Office (Expert in Excel and Spreadsheets), Internet, Web Search, and Adobe Photoshop.
• Fluent in English, Arabic is a plus.
• Understanding and demonstrable success in delivering initiatives and improvements across commercial verticals such as sales, revenue, network, contact center, and marketing

Work Experience/Other Competencies
(Internal candidates may be exempted from certain requirements based on experience and competency.)

• Leadership & Strategic IT Management - 8+ years in technology management, including at least 4 years in a senior leadership role driving business-focused IT strategy and execution.
• Aviation Industry Expertise - Strong track record in the aviation/airline sector; experience in low-cost carriers is highly advantageous.
• Stakeholder Influence; Relationship Management - Proven ability to engage senior executives, manage complex stakeholder landscapes, and deliver business-critical IT solutions in collaboration with internal teams and external vendors.
• Business Transformation; Change Enablement - Skilled in designing and implementing technology solutions that enable large-scale business transformation, improve performance, and create competitive advantage.
• Enterprise Solution Delivery - Demonstrated success in delivering high-impact IT initiatives using industry-standard methodologies, with a focus on speed, scalability, and measurable results.
• Risk Management & Decision Making - Adept at identifying risks, defining mitigation plans, and making timely, informed decisions that protect delivery timelines and quality.
• Project Leadership & Execution - Experienced in leading multiple projects end-to-end, ensuring clear objectives, effective resource use, and successful delivery within agreed scope, time, and budget.
• Benchmarking & Market Analysis - Proficient in conducting benchmarking, feasibility studies, and market analysis scans to recommend best practices and operational enhancements.
• Data-Driven Problem Solving - Expert in analyzing complex data to identify gaps, inefficiencies, and opportunities, translating insights into cost-effective, high-impact solutions.
• Influence, Negotiation & Communication - Strong ability to persuade, negotiate, and communicate effectively across all levels to achieve alignment and secure buy-in.
• Innovation & Market Awareness - Keeps abreast of technology and market trends, translating emerging

opportunities into actionable strategies. * Results & KPI Delivery - Consistently delivers against business strategies, achieving or exceeding defined performance targets.
To know more about the role and apply, kindly send us your updated resumeto

Skills Required