Business Intelligence Analyst
Dubai, DU, AE, United Arab Emirates
Job Description
Review and analyze Call Center performance indicators, preparing clear reports and insights on key operational metrics. Create and deliver management reports, dashboards, and compliance indicators based on the assigned processes and the internal work plan. Conduct periodic evaluations of critical variables to support decision-making and service improvement. Participate in client-requested training sessions and provide support related to data interpretation or reporting.
Job Requirements
Student or graduate in Systems Engineering, Telecommunications, Business Administration, or a related field. At least 1 year of experience in a similar analytics or reporting role. Strong knowledge of Microsoft Office, especially Excel. Experience working with databases and SQL.
About Company:
At Rizaries, we thrive on innovation and a commitment to excellence across diverse sectors.
We welcome ambitious individuals who are passionate about growth, collaboration, and
contributing their skills to projects that shape the future.
Job Features
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Job Category
Office
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Job Detail
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Job IdJD2205457
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned