Job Description

Position

Business Development & Merchandising Operations Director

Profile

Merchandizing Operations:

Lead the strategic process for merchandizing operations Navigate cross functional teams and structure to drive merchandizing animation online and offline Manage process improvement and streamlining workflow on 360 Omni collaterals including gifting and rewards, as well as merchandizing operations for instore animations Ensure yearly omni animation calendars and other category lead initiatives are implemented and executed on timely basis Oversee the team responsible for the end to end process for gifting and rewards across Ecom and B&M internally and externally Lead operational conversations with Merchandizing leadership team to create yearly strategic plan across all omni activation initiatives

Business Development:

The scope consists of below key areas:


1. Business Development
Negotiate and structure partnership agreements that enhance brand portfolio performance and profitability. Develop and execute a comprehensive revenue and growth strategy aligned with the company goals and category objectives. Identify new revenue streams and monetization opportunities Report revenue performance and growth opportunities to executive committee. Secure and track brands' investment across all Sephora activation platforms online and offline Track partners brands performance & conduct regular business reviews to drive performance for Sephora with key levers and identifying growth as well as investment opportunities Define sell out objectives and budgets in coordination with the merchandizing director Influence leadership team with data-driven recommendations and strategic insights Foster strong relationships with internal teams and external brand partners Negotiate and follow stock clean-up twice a year to ensure stock KPI's are achieved
2. Space Management
Own a process and a calendar to review store layouts, spaces and zoning on a yearly basis Ensure updated floor plans are maintained, updated and shared with internal stakeholders as per aligned process Review floor plan/ assortment/ space allocation for brands based on productivity in alignment with the respective category lead and merchandizing director. Analyze performance by fixture, category and brand to drive space allocation decisions. Support new store openings, renovations and store format evolution. Responsible to translate merchandizing and brand strategy into optimized store space that maximizes sales, productivity, and customer experience. Develop, and maintain store space strategies aligned to Sephora's category growth, brand priorities and omnichannel objectives
3. Data Analytics and Reporting
Build and maintain executive dashboards that provide brand/group performance highlights and insights Identify areas of opportunity to improve current analytics communications, reports, dashboards through automatization, improved insights and visualization Ensure internal and external reporting is prepared and shared with all relevant stakeholders Track, update and validate sales and category revenue mix with Merchandizing Director.

Team Leadership & Development

Lead, coach and develop a high-performing team of Space Planning Specialist, Merchandizing Operations manager and Analyst. Promote an inclusive, collaborative and results-driven team culture.

Qualifications

Strong financial acumen and commercial analysis Deep understanding of omni-channel retail, preferably in the beauty industry Excellent communication, leadership and stakeholder-management skills Strong problem-solving abilities and a data-driven approach to decision making. Operationally savvy

Core Competencies

Strategic Thinking & Commercial Acumen Leadership & Team Development Relationship Building & Negotiation Operational Excellence & Process optimization Analytical & Insight-driven Decision making Adaptability in fast-paced, dynamic environment

SEPHORA

MAISON

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Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.


The House provides a superior selection of quality products and always keeps pace with the latest trends.


The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.


With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.


At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.