Job Description

Key Responsibilities

Business Development & Client Acquisition

Identify and pursue new business opportunities in parking management contracts (malls, airports, municipalities, hospitals, business districts, residential complexes). Build and maintain strong relationships with government agencies, developers, facility owners, and property managers. Prepare and submit RFPs, bids, and tender proposals in coordination with estimation and operations teams. Negotiate and finalize service contracts, ensuring commercial viability and compliance with client requirements. Maintain an active sales pipeline and achieve agreed revenue and contract acquisition targets.

Market Strategy & Growth

Conduct market studies to identify emerging trends in urban mobility, smart parking solutions, and cashless/automated systems. Develop strategies to expand into new geographic markets and industry segments. Forge partnerships with technology providers, equipment suppliers, and mobility service companies to enhance service offerings. Position the company as a leader in comprehensive parking management solutions.

Marketing & Business Promotion

Represent the company at industry exhibitions, conferences, and government forums. Work with marketing teams to develop campaigns highlighting parking management expertise. Promote value-added services such as EV charging, mobile app integrations, dynamic pricing, and traffic flow management.

Operational & Cross-functional Alignment

Collaborate with operations teams to assess feasibility, staffing, and resource requirements for new contracts. Ensure smooth handover of contracts from business development to operations for service execution. Provide continuous client support during mobilization and operational phases to ensure satisfaction and renewal. Monitor competitor offerings and adjust service packages to maintain competitive advantage.

Reporting & Leadership

Report on sales performance, pipeline, forecasts, and business intelligence. Track and analyze KPIs for contract performance, client satisfaction, and service profitability. Mentor junior BD staff and support organizational capacity building.

Qualifications & Experience

Bachelor's degree in business administration, Facilities Management, Engineering, or related field (MBA is an advantage). 7-10 years of proven experience in business development within parking management, facilities management, or urban mobility services.

Skills & Competencies

Excellent relationship management and negotiation skills. Strong commercial acumen and service contract knowledge. Strategic thinker with ability to design service solutions for client needs. Knowledge of parking KPIs: occupancy rates, revenue per space, turnaround time, enforcement efficiency, customer satisfaction. Proficiency in MS Office, CRM, and proposal management tools. Fluency in English (Arabic is an advantage). Strong understanding of parking technologies (ANPR, mobile apps, ticketing, automated payment, enforcement). Network with municipalities, developers, property managers, and transport authorities in the GCC or regional market. Experience in tendering, PPP contracts, and long-term service agreements.
Job Type: Full-time