DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. Its a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs! Its about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. Its also about our quest to consistently deliver excellence, so were always developing to make sure we remain the number one logistics company and a great place to work. Job Purpose
Commercial responsibility for the Supply Chain services offerings for the country
Management of the sales force (Business Development and Account Management) within the country
Coaching and development of the sales force as well as ensuring utilization and optimal allocation
Defining and delivering the country sales strategy and driving through the necessary changes to help grow sustainable business
Country responsible for developing country sales guidelines and improving sales standards, the sales effectiveness, Major Projects and C4L agenda.
Accountability for new business growth and renewals.
Accountabilities Customer:
Develop and leverage constructive relationships with key customer stakeholders of most important accounts within area of responsibility
Support of local sales force in customer interaction to drive Supply Chain's growth agenda
Collect feedback from customers in order to improve processes and overall sales performance
Lead and deliver large transformational deals
Stakeholders
Cooperation with other leaders of other functions involved in sales process (e.g. IT, HR, Finance, Legal, Real Estate, etc.) to continuously improve the sales process, production of deliverables (e.g. solutions, proposals, etc.) and to ensure required resources are available
Ensure best practices within country, cluster and from other regions are known and shared.
Strategizing:
Break down global/ regional strategy to develop local/cluster sales strategy and set the guidelines to sustainable grow business
Identify promising sales areas and upcoming industry trends and direct sales force towards target accounts and (sub-) sectors
Support development of regional sales strategy and product development
Budgeting and resource planning for local sales force in alignment with the Space2Lead Methodology
Ensure sales effectiveness
Hunting:
Support and coaching of Business Developers and Account Managers in important opportunities
Participation in customer meetings with the opportunity owner
Together with the regional team, pursue large complex transformational supply chain deals meaning finding, creating, pursuing and winning big and transformational deal opportunities within the cluster
Maintaining:
Built and maintain relationships with key decision makers of most important customers
Participate in customer satisfaction and value assessment meetings with key customers
Coordinate actions in case of major operational issues with large accounts
Ensure management of the renewal agenda through the account management.
People Management
Management of the sales force within area of responsibility.
Allocation of assignments to business developers and account managers
Review and approval of deliverables
Conduction of performance reviews of the sales force and support in their personal development
Coaching and support of the sales staff in the pursuit of sales opportunities
Implementation of global and regional guidelines within area of responsibility
Contribute to taking and sharing best practices within area of responsibility
Recruit and retain a high-quality sales force team
Requirement for the Job Divisional Experience
Experience in logistics and very good knowledge of DSC competitors
Experience in other division (e.g. GCS, DGF, etc.) beneficial
Min 10-15 experience in logistics
Functional Experience
Strong supply chain knowledge and understanding, commercially aware.
Board level engagement and credibility - Must understand end to end supply chain, and the challenges of successfully driving change within complex organisations.
Sales experience and in addition at least one of Operations or Solutions Design.
Senior supply chain roles as a provider or a contractor, multi sector