Job Description

Business Development Manager (BDM)

Core Focus: External Growth & Future Opportunities

The BDM is the "hunter" and "strategist." Their primary goal is to identify and create new opportunities for long-term value. They look outward at the market, competitors, and potential partners to drive revenue growth.

Key Responsibilities:

1. Market Research & Strategy:

Identify new market opportunities, emerging trends, and potential customer segments.

Analyze competitor strategies and market positioning.

Develop and propose new business strategies and growth initiatives.

2. Lead Generation & Prospecting:

Actively seek out and generate new sales leads through networking, cold calling, email campaigns, and social media (e.g., LinkedIn).

Attend industry conferences and events to build a pipeline.

3. Partnership & Relationship Building:

Identify, negotiate, and secure partnerships, alliances, and joint ventures.

Build and maintain strong, long-lasting relationships with key stakeholders, clients, and partners.

4. Sales & Pitching:

Develop compelling proposals and presentations for new clients or partners.

Lead negotiations and close new business deals to meet or exceed targets.

5. Client Onboarding & Handoff:

Manage the initial phase of a new client relationship.

Ensure a smooth handoff of the new client account to the account management or operations team.

Key Performance Indicators (KPIs):

Revenue Growth from New Business

Number of New Clients/Partnerships Secured

Value of the New Sales Pipeline

Conversion Rate (Lead to Client)

Contract Value of New Deals

Operations Manager (OM)

Core Focus: Internal Efficiency & Current Execution

The OM is the "farmer" and "executor." Their primary goal is to ensure the company's day-to-day activities run smoothly, efficiently, and cost-effectively. They look inward at processes, people, and systems to deliver existing products/services reliably.

Key Responsibilities:

1. Process Management & Optimization:

Design, manage, and improve core business processes to enhance efficiency and quality.

Implement and oversee quality control standards.

Streamline workflows to eliminate waste and reduce costs.

2. Team & Resource Management:

Supervise, lead, and mentor teams within operations (e.g., production, logistics, customer service).

Manage staffing, scheduling, and workload distribution.

Oversee inventory, supply chain, and vendor relationships for procurement.

3. Budgeting & Cost Control:

Develop and manage the operations budget.

Identify and implement cost-saving measures without sacrificing quality.

4. Systems & Technology:

Evaluate, implement, and manage software and tools that support operational efficiency (e.g., ERP, CRM, project management tools).

Ensure technology infrastructure supports daily business needs.

5. Performance Monitoring & Reporting:

Track and analyze operational performance metrics (KPIs).

Report on departmental performance to senior management.

Ensure compliance with industry regulations and company policies.

Key Performance Indicators (KPIs):

On-Time Delivery Rate

Operational Costs & Budget Adherence

Process Efficiency & Productivity Rates

Employee Productivity & Retention

Quality Metrics (e.g., Error Rates, Customer Satisfaction for delivery)

Job Types: Full-time, Permanent

Pay: AED8,000.00 - AED10,000.00 per month