Job Description

• To manage the team of Mortgage Advisors & Sr. Mortgage Advisors accruing mortgage loans, ensure delivery of quality service to the customers, project a professional image, and maintain operational controls and continuous improvement in operational efficiency with an aim to meet budgeted volumes for mortgage loans.
• To build, develop and maintain relationship with the 'Management Team' and 'senior brokers' of Real Estate Agencies in Dubai (With Existing tie-ups), to ensure sustainable and healthy pipelines of new prospective mortgage customers.
• Establishing new Real estate relationships on a quarterly basis
• Penetrate Developer Sourcing Module
• Provide leadership, coaching and support to the team members by setting objectives and targets, evaluating progress, managing performance, developing needs.
• Provide front-end credit checks for all the files generated to ensure that they meet the broad policy guidelines.
• Liaise with credit to obtain the approval of all loans and with Credit Operations for completion of documentation and disbursal.
• Produce, analyze and report management statistics, recommend and implement changes/improvements based on the findings of these statistics.
• To familiarize with Anti Money Laundering checks and procedures and implement the same

• Thorough knowledge of Mortgages - from sales, front end credits and process perspective.
• Ability to recognize good quality loan applications (front end credit checks) and to forward only relevant files for Credit Approval
• Initiative and drive to achieve set targets and service standards
• Leadership skills to lead and motivate a team of sales
• Team Leading skills
• Resolution of customer complaints if any
• Thorough knowledge of the Mortgage Product and the market conditions
• Knowledge of local legal system as applicable to Banking
• Anti-Money laundering guidelines and ability to source only legitimate business
• Awareness of Central Bank guidelines & regulations