Job Description

Job Title: Business Development Manager - BPO (UAE-Based Role)

Location: United Arab Emirates (Dubai or Abu Dhabi preferred)

Employment Type: Full-Time | Remote with local travel

Industry: Business Process Outsourcing (BPO)

Experience Required: 5+ years in B2B sales or business development, preferably with exposure to outsourcing or customer support services

About Us

We are a leading Business Process Outsourcing (BPO) service provider with over a decade of experience delivering high-quality customer support, backend operations, tele-sales, lead generation, and digital marketing services to clients worldwide. Our offerings include inbound/outbound voice support, email/chat management, back-office processing, lead generation, and digital marketing services - helping our clients scale with efficiency and reliability.

Position Overview

We are seeking an ambitious and experienced Business Development Manager based in the UAE to spearhead client acquisition efforts across the UAE and wider GCC region. The ideal candidate will have a strong local network and proven experience selling B2B services to mid- and large-sized companies, especially in sectors like real estate, finance, e-commerce, consulting, and digital marketing services.

This is a client-facing, target-driven role with full autonomy and support from our delivery teams in India.

Key Responsibilities

? Identify and connect with potential clients across the UAE and GCC markets for

outsourcing solutions.

? Present and sell customized BPO services including voice support, back-office

processing, and chat/email support.

? Manage the entire sales cycle - from prospecting and lead qualification to proposal,

negotiation, and closure.

? Build long-term relationships with key decision-makers, consultants, and CXOs.

? Collaborate with the India-based operations team to ensure smooth onboarding and

delivery execution.

? Represent the company at networking events, conferences, and trade shows across the

region.

? Achieve monthly and quarterly business development targets.

Requirements

? Minimum 5+ years of experience in B2B sales or business development, ideally in

outsourcing, ITES, customer support, or service-based industries.

? Located in the UAE with existing market knowledge and a strong local client network.

? Experience dealing with decision-makers in industries such as real estate, financial

services, business consulting, digital marketing, or e-commerce.

? Proven ability to generate leads, close deals, and manage long-term relationships.

? Strong communication and presentation skills.

? Self-motivated and results-oriented with a consultative sales approach.

? Valid UAE driver's license and willingness to travel for client meetings.

Why Join Us?

? Competitive base salary + performance-based commission

? Flexible, remote working setup within the UAE

? Support from an established delivery team in India

? Opportunity to lead regional expansion and grow into a leadership role

? Work with a global client base and a growing company

Job Type: Full-time

Pay: From AED4,500.00 per month