Job Description

Job Purpose:

The primary function of this role is to develop the BPO wing for HTIC Global and cater to various industries through an outsource model.

Primary Job Functions:

Identifying, Qualifying, and Securing new business (For International Markets):

Actively seek and evaluate new business opportunities with a focus on international markets.

Coordinating Business Generation Activities:

Engage in activities such as marketing, lead generation that contribute to generating new business and expanding the company's client base.

Meeting and Following Up with Prospective Clients:

Schedule and attend meetings (offline and online) with potential clients to discuss business opportunities and follow up to closure.

Initiating Discussions for New Business Acquisitions:

Start and lead conversations aimed at acquiring new business for the company.

Finalizing Pricing, Billing, SOPs, and Closing Deals:

Negotiate and finalize the financial aspects, standard operating procedures, and terms to close business deals.

Coordinating with Internal Stakeholders to Set Up New Business Until BAU (Business as Usual):

Work closely with internal teams (marketing, operations, finance and management) to ensure smooth setup and transition of new business operations until they reach a steady state.

Secondary Job Functions:

Key Account Management:

Maintain and manage relationships with key clients to ensure long-term business success.

Looking for Opportunities to Increase Capacity and Acquire Additional Business from Existing Clients:

Explore and capitalize on opportunities to expand the scope of services provided to current clients.

Qualifications:

Education:

Graduation in any stream with a minimum of 50%.

Experience:

Min 3-7 years of experience as manager in relevant industry.

Skills:

Excellent communication skills. Experience in Client Acquisition and Business Acquisition, particularly in securing BPO business or similar from prospective clients. Strong market and sector knowledge for Voice, Email, Chat, and Data Transaction processes. A go-getter with a strong client base and leadership abilities.
Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED5,000.00 per month