Business Development Manager
Dubai, United Arab Emirates
Job Description
Job Summary
Zurich Middle East is part of Zurich Insurance Group, one of the world\xe2\x80\x99s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
Reporting to Head of Corporate Life and Pension, the Business Development Manager will be responsible for bringing New business from large/Medium corporate customers in the market and to ensure retention and growth of the direct portfolio and improvements in the service level. The Business Development Manager will work directly with the customers \xe2\x80\x98organization and steers business and customer loyalty by engaging experts in various territories within Zurich across both risk and savings proposition. Identify and liaise with business units to communicate cross-sell opportunities and support central activities that benefit portfolio and market position.
Reporting to Head of Corporate Life and Pension, the Business Development Manager will be responsible for bringing New business from large/Medium corporate customers in the market and to ensure retention and growth of the direct portfolio and improvements in the service level. The Business Development Manager will work directly with the customers \xe2\x80\x98organization and steers business and customer loyalty by engaging experts in various territories within Zurich across both risk and savings proposition. Identify and liaise with business units to communicate cross-sell opportunities and support central activities that benefit portfolio and market position.
Job Accountabilities
As Business Development Manager, your role will involve:
- Meets the annual financial and operational targets by bringing in new clients across risk and savings proposition. In addition, bring in affinity partnerships where corporate solutions can be offered.
- Work with Propositions to improve/ design corporate solutions based on feedback/ need identified from the market.
- Builds and maintains a strong understanding, working and trust-based relationship with each customer in the own portfolio.
- Fully engage in new business tenders and presentations as required.
- Develops and nurtures relationships with key customer contacts at customers\xc2\xb4 selected broker and other Zurich touch points.
- Identifies, analyzes and secures business development opportunities across all Zurich businesses.
- Fully adheres to the standard sales approaches, tools, and adopts agreed format for pipeline management.
- Acts as the customer\xc2\xb4s single point of entry into the Zurich organization; takes the overall responsibility for the customer within Zurich, escalating their issues as required; and facilitating relationships with other Zurich subject matter experts.
- Establishes a consistent view of the customer across all Zurich businesses and institutionalizes customer relationships at all appropriate functions, levels and territories.
- Maintains oversight of service delivery to the customer to ensure service expectations are fulfilled; takes actions to enforce/reinforce customer focus across teams.
- Regular update of customer strategies and plans.
- Adoption of core stewardship process.
- Develops and maintains up-to-date Whole Account View documentation.
- Maintains data integrity within relevant systems.
- Provides input and actively contributes to the enhancement of Zurich products and services.
Job Qualifications
To be successful in this role, you will need:
- Bachelor\xe2\x80\x99s Degree and 8 or more years of experience in the underwriting, claims adjudication, account management and employer/employee communications area in employee benefits solutions
- Strong project and process management skill
- With market facing client management/ business development experience
- Understanding of Advisor needs, value chains, and business drivers
- Strong understanding of data driven analytics
- Experience performance guarantees of assigned clients
- Ability to help clients/Advisors understand the need of data interfaces and reporting outcomes
- Strong understanding of regulatory environment
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that\xe2\x80\x99s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): AE - Dubai
- Remote working: No
- Schedule: Full Time
- Recruiter name: Leigh Jeremy Jaye Santander
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Job Detail
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Job IdJD1525882
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned