Industrial Laboratory \xe2\x80\x93 Business Development Manager

Falcon Laboratory is looking for a highly motivated individual with management and sales experience to help lead our team to the next level. Falcon Laboratory is an established industrial testing laboratory Equipped with the state-of-the-art technology and sophisticated latest equipment. Our services in Geotechnical investigation, environmental testing, construction material testing, Chemical analysis, water- soil- NDT testing.

This pivotal role involves promoting our brand, customer service, identifying client needs, and ensuring seamless operations and management.

Job description

• Customer Service - Understanding client\xe2\x80\x99s needs and ensure client retention.
• Manage the end-to-end sales process, including generating quotes, developing sales proposals, and collaborating with the Operations team to respond to RFPs (Request for Proposal).
• Develop new business opportunities and operational capabilities striving to achieve or exceed annual revenue targets.
• Cultivate and nurture client relations, thoroughly understanding their needs, and securing opportunities by telephone and in-person sales presentations to promote our company\'s offerings.
• Provide assistance in recruiting activities for new site implementations.
• Monitor competitor activity and identify market trends to help shape our business strategy.

The ideal candidate will demonstrate the following qualifications:

• Knowledge of the environmental consulting and/or industrial laboratory services industry, with established contacts within the field.
• Proven ability to promote and sell professional services, preferably within a business-to-business environment.
• Strong track record of successful new client acquisition.
• Proficiency in developing action plans and achieving sales targets.
• Experience in contract development and negotiation.
• Excellent listening, negotiation, and influential skills.
• Effective presentation, written and verbal communication, and customer engagement abilities.
• Strong problem-solving skills.
• Dedication to delivering exceptional customer service.
• Familiarity with working in matrix environments and the ability to thrive as an independent worker requiring minimal supervision.

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• business development manager: 5 years (Required)
• Industrial Laboratory service: 5 years (Required)

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