Company Description

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry\xe2\x80\x99s phenomenal digital transformation over the years, \xe2\x80\x98GCG-DDS\xe2\x80\x99 developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client\xe2\x80\x99s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG\xe2\x80\x99s holding company \xe2\x80\x93 The Ghobash Group.

Now known as , the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

• Responsible for bringing and developing the business directly from the client.
• Adhere to all company policies, procedures and business ethics code and ensure that they are communicated and implemented.
• Initiate and coordinates development of action plans to get new clients.
• Identify new potential clients within the allocated sector and implement business development activities.
• Identify client\xe2\x80\x99s requirements and determine the best solution, present proposal, while ensuring customer concurrence throughout the entire implementation process to support successful association.
• Provide timely customized Services solutions and services to our customers/ partners to meet their requirements and exceed their satisfaction levels.
• Ensure that all communication with clients is accurate in content & format and are in accordance with Company standards.
• Solicit client feedback throughout the proposal and execution phases.
• Monitor client\xe2\x80\x99s feedback and satisfaction with the products.
• Maintain awareness of the market (products, clients, competitors) and use any relevant information to build client base.
• Liaise with operations team and act as liaison between client & operations on issues relating to delivery, installation, and project completion/maintenance.
• Routinely meet clients to ensure satisfaction and address any potential issues appropriately.
• Prepare internal weekly reports, forecasting and other routine reports on a timely basis and as requested from time to time by Head of Sales
• Ensure good relations are maintained with clients and all members of staff at all levels.
• Adherence to the Quality Management System procedures and its performance
• Maintain a database of current and potential clients.

Qualifications

• Bachelor\xe2\x80\x99s degree in related discipline or engineering field from a recognised University or Institution
• MBA is a plus.

Additional Information

• Advanced IT skills
• Strong English communication skills, both written and verbal

Experience Requirements:

• At least 4+ years of experience in Business Development in the Office Automation industry
• A proven, successful track record in business development in assigned sectors/ territories.

Attributes and Behaviours:

• Develop and sustain strong customer relationships.
• Exceptional communication skills.
• Ability to work in a multi-cultural environment using a range of verbal and written skills, including drafting, and delivering powerful PP presentations.
• Strong commercial acumen & excellent negotiation abilities.

GCG Enterprise Solutions