Notes:

• This is a hybrid role based in Dubai with the possibility of working remotely 2 days per week
• Only Dubai based candidates will be considered
• Experience supporting sales teams and proficiency in MS Office applications (Word, Excel & PPT) and Salesforce REQUIRED

WHO WE ARE

Here at FPG we believe in the potential of people. We transform front desk operations into profit centers for the leading hospitality brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction, through our proprietary software IN-Gauge.

WHO YOU ARE

You are an administrative professional with experience supporting sales teams to build and manage a sales pipeline. You have worked in a consulting/training/SaaS environment and provided administrative support to sales, business development, and/or client relationship management teams. You have excellent communication skills and presentation skills. You have a high level of proficiency in MS Office applications (Word, Excel & PPT) and experience with CRM web-based systems, including Salesforce. You are well-organized and responsible with an aptitude for problem-solving.

WHAT YOU WILL DO

You will provide the necessary support to the Business Development Team and Customer Success Leadership. This role aims to facilitate the team\xe2\x80\x99s activities to maximize their performance and the solid and long-lasting development of the company. You will serve as the first point of contact for prospects and clients and as a principal source of information for the Business Development Team and Customer Success Leadership. You will ensure comprehensive and up-to-date knowledge of FPG\xe2\x80\x99s\xe2\x80\x99 unique selling points, features, amenities, services and sales policies throughout the business development and customer success teams.

HOW YOU WILL DO IT

• Calculating and presenting potential revenue analysis for hotels/groups to be used in sales proposals
• Developing proposals/presentations for the business development team
• Supporting the business development team with product demonstrations
• Co-ordinating client meeting activity/ developing client meeting materials for above property events
• Inputting prospect data into Salesforce and liaising with the commercial operations department.
• Producing Salesforce reports and administrating Salesforce CRM for weekly sales team progress reporting
• Working closely with the marketing department on lead generation activity, event management administration and event attendance where needed
• Working closely with marketing to ensure all sales promotional literature is current and updated.
• Coordinating sales team by managing schedules and their sales progress
• Supporting the sales team with travel planning and expense management
• Be the go-to support team member at HQ for the Sales team

REQUIREMENTS

• 3-5 years of experience in supporting sales teams to build and manage a sales pipeline in a consulting/training/SaaS environment. You have worked as an administrative support in sales, business development, and/or client relationship management.
• Good communication skills, telephone skills, good email correspondence and presentation skills
• Excellent written and spoken English skills. Additional languages a plus
• Bachelor\xe2\x80\x99s Degree and/or equivalent education
• A high level of proficiency in MS Office applications (Word, Excel & PPT) and experience with CRM web-based systems, including Salesforce
• Well-organized and responsible with an aptitude for problem-solving and being a self
• A positive team player with a high level of dedication
• Experience in administration and process support
• Strong time management skills
• Dubai Based

COMPENSATION & BENEFITS

We offer a competitive compensation and full range of benefits to all regular, full-time employees and their qualified dependents as outlined below. Benefits effective date 1st day of the month following date of hire:

• Base Salary AED 8,000-10,000 per month + monthly incentives (after 60 days)
• Employer health plans (Medical insurance including Dental)
• 30 days holiday and annual holiday closure
• Parental Leave (Maternity & Paternity)
• Employment Visa

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Frontline Performance Group