Job Description

Job Title Customer Service Officer

Description

We are hiring an organized Business Developer Manager to join our exceptional team at in Abu Hail, Dubai.
Growing your career as a Full Time Business Developer Manager is a great opportunity to develop competitive skills.
If you are strong in persuasion, communication and have the right initiative for the job, then apply for the position of Business Developer Manager at today!

Career Level : Mid-level

Employment Type : Full Time

Minimum Work Experience : 5-10 Years

Minimum Education Level : Bachelors Degree

Skill1 :

Skill2 :

CV Required : Yes

Monthly Salary (AED) : Unspecified

Benefits (bonus,health insurance,etc) :

Company Name : Al Futtaim Group Dubai

Company Size :

Listed by : Employer

UAE National Business Developer Manager (Finance) - Retail Training Academy | IKEA

What you will do

Business Development

• Develop and hold together the business development agenda for IKEA/ What initiative to invest in, when and with whom
• Follow and participate in Inter IKEA Group strategic framework and business plan process
• Drive new "innovation" initiatives from idea to reality
• Areas on interest include block chain, digital retailing, co-creation, preparation for millennials, sharing economy, AI/automation and learning computing
• Lead the work to make IKEA more accessible and affordable in a sustainable way in UAE, Qatar, Egypt and Oman with the contribution of all internal and external stakeholders (Cross functional collaboration)
• Develop and integrate the business development agenda to contribute to a positive customer experience and increased revenue and profit (1-3 years)
• Optimize the customer experience in all channels and deliver results for the channels according to set performance targets, contributing to global and local objectives (1 year)
• Broaden our customer base by positioning IKEA in the hearts and minds of the many people, creating accessibility and affordability with a consistent and intuitive customer experience
• Manage the total agenda of expansion projects in a compliant and profitable way
• Sales channel development and expansion projects
• Participate in and contribute to governmental, institutional and Inter IKEA Group forums and its development by sharing best practices and identifying business opportunities
• Contribute to competence networks to share best practices and enable agility and entrepreneurial development, identifying processes that create blockages are highlighted and addressed

Business Plan Process

• Identify, evaluate, negotiate and manage the most complex or strategically important business opportunities, that will contribute to the organization's short and long-term business goals
• Own the Business Plan (BPL) yearly process
• Monitor the new sales and development performance and provide insights, data and analysis to stakeholders, added new business climate knowledge and trends

Market Potential Development (MPD) and Growth

• Initiate and lead new MPD programmes and manage/ implement outcomes of MPD cross functional with the total IKEA value chain
• Obtain conceptual approval from Inter IKEA group (including exemption request approvals) for all new development projects including Stores, e-commerce and other ways meeting new customers/ This includes no-standard solutions and the to be followed exemption process
• Deliver a market penetration plan
• Define the mix of customer meeting points (Phygital), services and customer fulfilment capabilities to capture the market potential and provide input to the conceptual offer development
• Evaluate the findings of market research or analysis projects, assess the viability of alternative opportunities, and present recommendations to Management (Eg. Consumer & Business Intelligence/ TPPs/ SLPs)
• Provide market feedback regarding market and competitive trends
• Support the expansion agenda into new countries across the total value chain, including commercial, retail, purchasing, logistics, finance and legal

Legal

• Align Inter IKEA Group and Al-Futtaim IKEA legal framework (legal alignment for expansion projects)
• Negotiate new legal relationship for development, innovation and MPD projects
• Be responsible for commercial negotiations

Product Compliance

• Manage the PR&C function
• Develop the risk portfolio for Al-Futtaim IKEA

Skills

Required skills to be successful

• Strong leadership across many managerial levels and functions
• Ability to inspire people and organisations to achieve extraordinary achievements
• Take holistic decisions always keeping the customer needs and seamless experience in focus, to drive new growth opportunities
• Ability to work and perform under pressure, with flexibility and simplicity
• Good communication, negotiation and influence skills

What equips you for the role

• 10+ years' experience in business development and Project Management leadership roles
• Up to date knowledge of IKEA total value chain expansion in a multichannel environment (including new country entry)
• Good knowledge and experience in MPD
• Financial analytical ability to evaluate complex scenarios
• Governmental relationship and lobbying experience
• Compliance and requirement management for international business
• Ability to negotiate legal contracts in an international and complex environment
• Strong team building and leadership skills
• Strong relationship and networking skills
• Process and organizational thinking
• Prioritization and decision-making skills
• Strategic and critical thinker with a proven record of success in expanding company objectives and exceeding business goals. contact>>View phone number on uae.binjos.com.

Benefits of working as a Business Developer Manager in Abu Hail, Dubai:
? Company offers great benefits
? Opportunities to grow
? Competitive salary

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