Job Description

Location: Business Bay, Dubai | Employment: Full-time | Industry: E-Commerce/Gaming
We are looking for a detail-oriented and business-savvy Business Analyst (BA) to join our E-commerce product team. In this role, you will act as the bridge between business stakeholders, product managers, and technical teams to deliver data-driven insights and shape impactful digital experiences for millions of users.
What You'll Be Doing

• Collaborate with product managers and business teams to gather, analyze, and document product requirements.
• Translate business needs into clear, actionable user stories and functional specifications.
• Work closely with engineering teams to ensure proper understanding and implementation of product requirements.
• Conduct competitor and market research to identify trends and propose product improvements.
• Analyze user behavior and transaction data to evaluate product performance and suggest optimizations.
• Support the QA team during UAT (User Acceptance Testing) to ensure business requirements are met.
• Facilitate workshops, sprint planning, and backlog grooming sessions with cross-functional teams.
• Continuously improve documentation processes and internal workflows.

What We're Looking For

• 5+ years of experience as a Business Analyst in a tech/product or E-commerce company.
• Strong understanding of E-commerce platforms, online shopping workflows, and customer journey optimization.
• Excellent analytical and problem-solving skills.
• Proficiency in writing clear and concise documentation (BRD, PRD, user flows, etc.).
• Experience with tools such as Jira, Confluence, Figma, or similar.
• Strong communication skills able to interface with both technical and non-technical stakeholders.
• Knowledge of SQL or analytics tools (e.g., Google Analytics, Mixpanel) is a plus.
• Fluent in English (written and spoken).
• Nice to Have

• Experience working in Agile/Scrum environments.
• Background in UX research or product analytics.
• Familiarity with marketplace platforms or multi-vendor E-commerce systems.

What You'll Get:

• Competitive & open salary range, based on your true capability not just your title
• Hybrid working & flexible hours
• Annual leave up to 24 days/year
• Home visit benefit 2 flight tickets/year to reunite with your family
• Multinational team with members from 16 countries, diverse yet supportive

Recruitment Process: * HR Interview

• Take Home Assignment
• Technical Interview
• Background Check
• Offer

Skills Required