Job Description

Job Overview:

We are looking for a motivated and detail-oriented Business Analyst to support multiple active projects. The ideal candidate will assist with requirement gathering, project coordination, Jira management, documentation, and cross-team communication throughout the SDLC lifecycle. A basic understanding of technical concepts and strong organizational skills is essential.

Key Responsibilities

Support daily project coordination, follow-ups, and cross-team communication. Track project timelines, deliverables, risks, and maintain project dashboards/reports. Participate in sprint planning, standups, reviews, and client meetings. Gather and document business requirements with clients and senior team members. Prepare BRDs, user stories, acceptance criteria, workflow diagrams, and functional documentation. Perform gap analysis, feasibility checks, and impact assessments. Manage Jira boards, tickets, and workflows with timely updates. Support backlog grooming, sprint preparation, and task allocation. Join client calls, document MOMs, and follow up on action items. Communicate requirement updates clearly to internal teams. Draft and maintain SOPs, functional specs, change requests, and release notes. Organize and maintain project documentation in Confluence or similar tools. Assist across all SDLC phases including requirements, development, QA, UAT, and release. Support QA in validating test cases and ensuring requirement coverage. Assist in coordinating UAT cycles, defect tracking, and verification of deliverables. Understand basic software concepts, workflows, APIs (high-level), and integration logic. Collaborate with developers to clarify functional requirements. Accounting or Travel industry knowledge is a plus. Read and interpret basic technical or functional specifications.

Skills & Qualifications

Bachelor's degree in Computer Science, IT, Business, or related field. 2-3 years of experience as a Business Analyst or Project Coordinator. Familiarity with Jira, Confluence, or other project management tools. Good understanding of Agile/Scrum methodologies. Strong documentation, communication, and analytical skills. Knowledge of SDLC and UAT processes. Ability to handle multiple tasks and work in fast-paced environments.

Languages

English -- Required (strong spoken & written communication). Hindi / Urdu -- Preferred. Arabic -- Added advantage.

Key Attributes

Quick learner with a proactive approach. Strong attention to detail and follow-through. Good problem-solving mindset. Collaborative and comfortable working with cross-functional teams.
Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month