Job Title Business Analyst - I Business Terminal Job Purpose Accountable to establishe and implement Business Analysis best practices to capture business requirements, analyse, model and recommend solutions to meet business needs. Principal Accountabilities Operational
Analyses business needs and conceptualises solutions to meet and exceed customer expectations
Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
Should be able to effectively communicate (verbal or written) with Customers, Implementation team and Product vendors on the matters related to all aspects of service delivery
Interacts with business users, understands and analyses business processes, creates business requirements and converts them to functional specifications
Coordinates development with Application development manager
Interacts with other GIT teams like Infrastructure, Systems Development and Application support teams
Defines test scenarios based on the business processes
Develops test plans
Conducts test according to created test plans
Coordinates user testing
Identifies issues, tracks, reports and resolves them in a timely manner
Works with business units to identify required changes.
Communicates needed changes to development team.
Prioritizes multiple tasks effectively.
Coordinates resources availability in accordance with project schedule.
Financial Management
Analyses the requirements and estimates the cost of implementing the solution
Provide inputs on costs to Integration and Smart services manager
Additional Principal Accountabilities Experience Education
Degree: Minimum Bachelor's degree in Computer Science, Engineering or Business field or equivalent
Preferable professional certifications: Certification in business analysis (eg. CBAP etc) and project management (e.g. PRINCE II, PMP, etc)
Experience
5+ of Information Technology experience 2+ years of relevant working experience
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