We are seeking a Business Analyst to analyze system operations and business processes, identify efficiency improvements, and support the development and enhancement of IT applications. This role serves as a key liaison between business units and IT teams.
Key Responsibilities
Analyze systems and procedures to evaluate effectiveness and recommend improvements
Support installation and modification of systems, including documentation and process design
Coordinate and support application development across multiple projects
Troubleshoot software and technical issues and recommend system enhancements
Analyze corporate data, verify database integrity, and resolve data issues
Develop and maintain technical documentation, procedures, and user guides
Participate in IT project design phases and steering committees
Act as a liaison between business units and IT to resolve application issues
Assist in creating system design and functional specifications
Perform other duties as assigned
Qualifications
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
Experience in business analysis or IT systems support
Strong analytical, documentation, and communication skills
Ability to manage multiple projects and priorities
Job Types: Full-time, Contract
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