Job Description

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for two (2) Business Analyst / Application Support to join our team. QUALIFICATIONS BacheloraEUR(TM)s degree in Information Systems, Business, or a related discipline (preferred). Minimum of three (3) years of experience in a business analyst / support role within the hospitality industry. Experience working in IT, digital, or infrastructure programs (highly regarded). Valid driver's license. Proven experience in a business analyst role supporting project delivery. Strong documentation skills with demonstrated experience producing clear, structured, and auditable project artefacts. Experience supporting system implementations, upgrades, or integrations through to go-live. Strong understanding of project lifecycles, change management, and transition to operations. Excellent stakeholder engagement and workshop facilitation skills. Highly organized with strong attention to detail and the ability to manage multiple concurrent initiatives. Comfortable working in fast-paced, delivery-driven environments. Proficiency in Microsoft Word, Excel, Outlook; experience with project or documentation tools is highly regarded. RESPONSIBILITIES Work closely with project managers to support end-to-end project delivery, with a focus on readiness for go-live Gather, evaluate, and document business, functional, and non-functional requirements for systems and technology initiatives. Produce high-quality project documentation including: Business and functional requirements Process maps and workflows System configuration and design documentation Operational and support handover documentation Act as a central coordination point to ensure all documentation, approvals, and prerequisites are completed prior to go-live. Support project planning by identifying dependencies, risks, assumptions, and impacts related to system changes. Facilitate workshops and stakeholder sessions to validate requirements and confirm readiness. Support testing activities, including system testing and user acceptance testing (UAT), ensuring outcomes are documented and signed off. Coordinate go-live activities, including cutover planning, release documentation, and stakeholder communications. Ensure solutions meet agreed standards for design, security, compliance, and operational support. Support vendor engagement by clarifying requirements, reviewing deliverables, and validating outputs against agreed scope. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.