Job Description

Bullion Store Sales Representative

Deira, Gold Souk, Dubai

Key Responsibilities

Client Management and Sales:

Greet and assist customers in the store, understand their investment goals, and recommend appropriate bullion products (coins, bars, etc.).

Transaction Execution:

Execute customer buy and sell orders accurately, process payments using the Point-of-Sale (POS) system, and handle cash, credit, and checks securely.

Market Expertise:

Maintain up-to-date knowledge of global precious metals market trends, pricing ("gold fixing" process), and use this knowledge to provide expert advice to clients.

Compliance and Risk Management:

Ensure all transactions adhere to strict regulatory standards, including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

Inventory Management:

Assist with managing inventory, including daily opening and closing stock counts, organizing displays, and ensuring the safety and security of high-value merchandise.

Relationship Building:

Build and maintain strong, lasting relationships with a portfolio of clients (including high-net-worth individuals and institutions) to encourage repeat business and generate new leads.

Sales Reporting:

Track personal sales performance against targets and prepare regular reports for management.
Required Skills and Qualifications

Experience:

Proven experience in sales, preferably within the precious metals, luxury goods, or financial services industry.

Product Knowledge:

A strong understanding of various precious metals products and the factors influencing their value.

Communication Skills:

Excellent interpersonal, negotiation, and communication skills to build trust and rapport with a diverse clientele.

Attention to Detail:

Meticulous attention to detail is crucial for accurately processing high-value transactions and managing inventory.

Financial Acumen:

Basic math skills and an understanding of financial markets or commodities trading are beneficial.

Integrity:

A high level of integrity and trustworthiness when handling sensitive client information and valuable assets.

Technical Proficiency:

Familiarity with POS systems, CRM software, and potentially trading platforms.

Education:

A high school diploma or equivalent is typical, with some employers preferring a degree in Finance, Business, or a related field.
Job Type: Full-time

Pay: AED1.00 - AED10.00 per month