Job Description

Role Summary:

The Branch Manager is responsible for overseeing the complete operations of the FMCG branch, including sales performance, inventory control, staff management, customer service, and compliance. This role plays a vital part in executing company strategy, driving branch profitability, and delivering operational excellence in a competitive retail/distribution environment.

Key Responsibilities:

Sales & Business Development

Drive branch sales to achieve monthly and annual targets. Implement local promotions and in-store activities to boost footfall and customer engagement. Analyze sales trends and take corrective actions to improve branch performance. Build strong customer relationships and ensure customer satisfaction.

Inventory & Supply Chain Management

Maintain optimal stock levels through accurate forecasting and coordination with procurement teams. Ensure first-in, first-out (FIFO) practices to reduce expiries and wastage. Oversee product displays, shelf life monitoring, and warehouse storage standards.

Team Leadership & Human Resource Management

Recruit, train, schedule, and evaluate branch staff (cashiers, salespersons, supervisors, warehouse staff). Set clear KPIs for the team and drive performance through coaching and feedback. Foster a team-oriented culture that values productivity and accountability.

Financial & Operational Control

Monitor daily cash flow, banking, billing, and expenses to ensure accuracy and reduce shrinkage. Prepare daily/weekly/monthly reports on sales, stock, and expenses. Control overheads while ensuring business continuity and service quality.

Compliance, Safety & Quality

Ensure branch adheres to company SOPs, UAE municipality and health regulations. Conduct routine checks for hygiene, safety, and expiry management. Prepare for audits and maintain proper documentation
Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month