Branch Manager (beauty Center)
Sharjah, United Arab Emirates
Job Description
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About Us: Shatha Beauty Centre is a prestigious and luxurious destination exclusively for ladies, offering a wide range of beauty and wellness services. Located in the vibrant city of Sharjah, we are committed to providing an exceptional experience that enhances beauty and promotes well-being. Job Summary: As the Branch Manager at Shatha Beauty Centre, you will be responsible for overseeing the daily operations of our branch location, ensuring exceptional service delivery, and driving business growth. With a minimum of 5 years of experience in a managerial role within the beauty or wellness industry, you will lead a team of dedicated professionals to uphold our standards of excellence and elevate the Shatha Beauty Centre brand. Key Responsibilities:
- Operational Leadership:
- Manage the day-to-day operations of the branch, including scheduling, inventory management, and facility maintenance.
- Implement and enforce company policies and procedures to ensure efficiency and consistency in service delivery.
- Monitor key performance indicators (KPIs) and implement strategies to optimize productivity and performance.
- Recruit, train, and supervise a team of beauty professionals, ensuring alignment with company values and standards.
- Provide ongoing coaching and development opportunities to enhance team members\' skills and performance.
- Foster a positive and collaborative work environment that encourages teamwork and individual growth.
- Maintain a high level of customer satisfaction by delivering exceptional service and addressing customer inquiries and concerns in a timely manner.
- Implement initiatives to enhance the overall customer experience and build long-term relationships with clients.
- Monitor customer feedback and implement improvements based on insights gathered.
- Develop and execute sales strategies to meet or exceed branch revenue targets.
- Analyze sales data and market trends to identify opportunities for growth and expansion.
- Collaborate with the marketing team to promote services, events, and promotions to drive foot traffic and increase sales.
- Prepare and manage budgets, ensuring adherence to financial goals and profitability targets.
- Monitor expenses and identify cost-saving opportunities without compromising service quality.
- Prepare regular financial reports and forecasts for senior management review.
- Minimum of 5 years of experience in a managerial role within the beauty or wellness industry.
- Proven track record of success in driving sales and achieving revenue targets.
- Strong leadership and team-building skills, with the ability to motivate and inspire others.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite and salon management software (e.g., Fresha).
- Bachelor\'s degree in Business Administration, Marketing, or a related field is preferred.
- Competitive salary commensurate with experience.
- Performance-based incentives and bonuses.
- Discounted or complimentary beauty services.
- Do you possess a minimum of 5 years of experience working within a luxury beauty center in the United Arab Emirates?
- We must fill this position urgently. Can you start immediately?
- Microsoft: 5 years (Preferred)
- Beauty: 5 years (Required)
- English (Preferred)
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Job Detail
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Job IdJD1660818
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned