Key Responsibilities:
1. Leadership: Oversee daily operations of the branch, ensuring goals and objectives are met.
2. Team Management: Supervise, train, and develop branch staff to achieve excellent customer service and sales performance.
3. Customer Service: Ensure high-quality customer service, resolving customer complaints and issues.
4. Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and expand customer base.
5. Operational Efficiency: Manage branch operations, including cash handling, inventory management, and security protocols.
6. Financial Management: Monitor and control branch expenses, budgets, and financial performance.
7. Compliance and Risk Management: Ensure adherence to company policies, regulatory requirements, and risk management procedures.
8. Community Engagement: Foster relationships with local businesses, organizations, and customers to promote the branch and company.
Requirements:
1. Strong leadership and management skills
2. Excellent customer service and communication skills
3. Sales and marketing experience
4. Financial management and analytical skills
5. Ability to work in a fast-paced environment
6. Strong problem-solving and decision-making skills
Goals:
1. Achieve sales and revenue targets
2. Improve customer satisfaction ratings
3. Develop and retain high-performing staff
4. Maintain efficient branch operations
5. Ensure compliance with company policies and regulatory requirements
This is a general outline, and specific responsibilities may vary depending on the company, industry, and location.
Job Types: Full-time, Contract
Contract length: 5000 months
Pay: AED5,000.00 per month
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