Job Description

Boutique Manager - Al-Futtaim Retail - Dubai, UAE
Position Overview
Al-Futtaim Retail is seeking a Boutique Manager to lead sales performance, profitability, customer satisfaction, store operations, and staff development within one of its premium retail locations. The successful candidate will ensure adherence to brand standards, drive sales growth, and cultivate a motivated and high-performing store team.
Location: United Arab Emirates
Location: Dubai
Industry: Retail
Function: Management
Salary: 15000-22000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Core Duties

• Ensure high customer service standards, resolving issues promptly and maintaining customer satisfaction
• Drive sales and profitability by creating and executing strategies to maximize revenue while controlling costs
• Lead monthly forecasting processes, monitor performance, and initiate corrective actions as needed
• Oversee store operations including inventory control, merchandising, loss prevention, and adherence to policies
• Support marketing campaigns through effective merchandising, stock planning, and manpower allocation
• Lead, coach, and develop staff to achieve performance targets and succession planning goals
• Conduct staff meetings, daily briefings, and provide ongoing coaching on product knowledge and customer engagement
• Monitor cashiering activities, reconciliations, deposits, and order management
• Maintain compliance with operational standards, risk reduction measures, and cost-saving initiatives
• Participate in training workshops and self-development programs to enhance professional knowledge

Candidate Requirements

• Bachelor's degree in business, retail, or related field
• 4-5 years of experience in a store management or in-charge role with proven track record in sales and team development
• Strong leadership and people management skills
• Excellent communication and time management abilities
• Creative, detail-oriented, and adaptable to changing business needs
• Ability to monitor and ensure quality performance within store operations
• Proficient in retail operations, merchandising, and customer service excellence

Why Join Us

• Opportunity to work with globally recognized retail brands such as Zara, Mango, Marks & Spencer, and IKEA
• Competitive salary with incentives tied to performance outcomes
• Career progression across Al-Futtaim Group's diverse retail portfolio
• Multicultural work environment with employees from over 100 nationalities
• Comprehensive benefits package including health insurance and leave entitlements

About the Company
Al-Futtaim Retail has been a leader in the Middle East, Africa, and Asia retail sector for over 30 years. The division partners with some of the world's most respected brands including IKEA, ACE, Toys R Us, and the Inditex Group (Zara, Mango, Bershka, and Pull & Bear). It is also one of Marks & Spencer's largest global partners with more than 75 stores across fashion and food. Recent launches of Watsons and B&Q highlight Al-Futtaim's agility in adapting to consumer demands. Backed by Al-Futtaim Group's 90-year legacy, the retail division offers dynamic career opportunities in a rapidly expanding market.
Job Title Boutique Manager - Al-Futtaim Retail - Dubai, UAE
Boutique Manager - Al-Futtaim Retail - Dubai, UAE
Position Overview
Al-Futtaim Retail is seeking a Boutique Manager to lead sales performance, profitability, customer satisfaction, store operations, and staff development within one of its premium retail locations. The successful candidate will ensure adherence to brand standards, drive sales growth, and cultivate a motivated and high-performing store team.
Location: United Arab Emirates
Location: Dubai
Industry: Retail
Function: Management
Salary: 15000-22000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Core Duties

• Ensure high customer service standards, resolving issues promptly and maintaining customer satisfaction
• Drive sales and profitability by creating and executing strategies to maximize revenue while controlling costs
• Lead monthly forecasting processes, monitor performance, and initiate corrective actions as needed
• Oversee store operations including inventory control, merchandising, loss prevention, and adherence to policies
• Support marketing campaigns through effective merchandising, stock planning, and manpower allocation
• Lead, coach, and develop staff to achieve performance targets and succession planning goals
• Conduct staff meetings, daily briefings, and provide ongoing coaching on product knowledge and customer engagement
• Monitor cashiering activities, reconciliations, deposits, and order management
• Maintain compliance with operational standards, risk reduction measures, and cost-saving initiatives
• Participate in training workshops and self-development programs to enhance professional knowledge

Candidate Requirements

• Bachelor's degree in business, retail, or related field
• 4-5 years of experience in a store management or in-charge role with proven track record in sales and team development
• Strong leadership and people management skills
• Excellent communication and time management abilities
• Creative, detail-oriented, and adaptable to changing business needs
• Ability to monitor and ensure quality performance within store operations
• Proficient in retail operations, merchandising, and customer service excellence

Why Join Us

• Opportunity to work with globally recognized retail brands such as Zara, Mango, Marks & Spencer, and IKEA
• Competitive salary with incentives tied to performance outcomes
• Career progression across Al-Futtaim Group's diverse retail portfolio
• Multicultural work environment with employees from over 100 nationalities
• Comprehensive benefits package including health insurance and leave entitlements

About the Company
Al-Futtaim Retail has been a leader in the Middle East, Africa, and Asia retail sector for over 30 years. The division partners with some of the world's most respected brands including IKEA, ACE, Toys R Us, and the Inditex Group (Zara, Mango, Bershka, and Pull & Bear). It is also one of Marks & Spencer's largest global partners with more than 75 stores across fashion and food. Recent launches of Watsons and B&Q highlight Al-Futtaim's agility in adapting to consumer demands. Backed by Al-Futtaim Group's 90-year legacy, the retail division offers dynamic career opportunities in a rapidly expanding market.
Post Details
Job Start Date
Salary from 15000.00
Salary to 22000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required