Job Description

Bellman



Shangri-La Group | Abu Dhabi, United Arab Emirates



About Us



Find Your Shangri-La in Shangri-La.



Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.



As we look ahead to new horizons, we invite you to join the world of Shangri-La -- shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.



Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.



Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi



As a Bellman, you provide a warm welcome to guests and deliver personalized assistance in line with Shangri-La service standards. And you will support concierge and front office operations by handling guest luggage, transportation, and requests efficiently. Also, you ensure safe and professional driving services in compliance with UAE traffic regulations.

Key Responsibilities:

Greet and escort guests, assist with luggage handling, and provide orientation upon arrival and departure.

Drive hotel vehicles to transport guests safely.

Coordinate with Concierge and Front Office teams to manage guest requests, deliveries, and messages.

Maintain cleanliness and proper condition of lobby areas, luggage trolleys, and hotel vehicles.

Provide accurate local information, directions, and basic concierge assistance when required.

About You:

Strong guest service and communication skills with a professional and courteous manner.

Valid UAE driving license with good knowledge of local roads and traffic regulations.

Ability to handle luggage safely and assist guests with efficiency and care.

Good interpersonal skills and ability to interact with guests from diverse cultures.

High level of reliability, punctuality, and attention to detail.

Presentable, well-groomed, and committed to luxury service standards.

1 - 2 years of experience in hospitality industry will be an added value.

High School Diploma or Diploma in Hospitality Management is often required.

Why Join Us:

A workplace that values your passion and supports self-realization and personal growth.

Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.



We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.



We appreciate your interest in joining us. Please note that only successful candidates will be contacted.