We are seeking a courteous and attentive Bellhop/Porter to join our prestigious 5-star hotel. The ideal candidate will be responsible for providing exceptional service to our guests by assisting with luggage, providing information, and ensuring a seamless arrival and departure experience. The Bellhop/Porter will play a vital role in creating a positive and memorable stay for our esteemed guests.

Key Responsibilities:
Welcome guests upon arrival and assist with luggage
Escort guests to their rooms and provide information about hotel facilities
Offer assistance with transportation arrangements and local attractions
Provide exemplary customer service and respond to guest inquiries
Maintain a professional and polished appearance at all times
Collaborate with the concierge and front desk staff to ensure guest satisfaction
Handle guest requests promptly and efficiently
Adhere to all hotel policies and procedures

Requirements:
Previous experience as a Bellhop/Porter in a luxury hotel is preferred
Excellent communication and interpersonal skills
Strong customer service orientation with a warm and friendly demeanor
Ability to lift and carry heavy luggage
Knowledge of local attractions and transportation options
High school diploma or equivalent
Impeccable grooming and presentation standards

Benefits:
Competitive hourly wage
Opportunities for career development within the luxury hospitality industry
Employee discounts and other benefits
Supportive and collaborative work environment
Potential for additional perks and bonuses based on performance

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