to provide excellent guest service by assisting with luggage and guiding guests to their rooms. The ideal candidate will have a friendly attitude, strong communication skills, and a passion for hospitality.
Responsibilities:
Greet guests upon arrival and departure warmly and professionally
Assist guests with carrying luggage to and from rooms
Escort guests to their rooms and provide information about hotel facilities
Ensure luggage is delivered safely and promptly
Maintain cleanliness and organization of the lobby and bell area
Coordinate with front desk and housekeeping teams for smooth guest service
Respond promptly to guest requests and inquiries
Assist with transportation and valet services as needed
Qualifications:
Previous experience in a similar role is a plus but not required
Friendly, professional, and courteous demeanor
Ability to carry heavy luggage and stand for long periods
Good communication and interpersonal skills
Reliable and punctual
Willingness to work flexible hours, including nights, weekends, and holidays
Job Type: Full-time
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