Job Description

Job post summary

Date posted:

March 21, 2025

Job description:

Job Title: Bell Boy - Holiday Homes (Downtown Properties)

:

We are looking for a motivated and service-driven

Bell Boy

to join our growing holiday homes team in

Dubai

. This role involves assisting guests across Dubai. delivering outstanding service, and ensuring smooth arrivals, departures, and in-stay support. The ideal candidate is

ambitious

, ready to grow within the company, and comfortable moving between locations to support guest needs.

Key Responsibilities:

Guest Assistance & Welcome:

Greet guests upon arrival at various Downtown locations with a warm, professional demeanor. Assist with luggage handling during check-in and check-out. Escort guests to their holiday apartments and provide a brief orientation on amenities and apartment features.

Mobility & On-Call Support:

Travel between different holiday home properties in Downtown Dubai to assist guests as needed. Be available on call for urgent guest assistance, luggage transport, or delivery needs.

Guest Experience & Information:

Provide guests with information about local attractions, nearby restaurants, and transportation options. Offer assistance with arranging taxis or transportation upon request.

Deliveries & In-Stay Requests:

Deliver items such as welcome kits, water, groceries, or requested items to apartments. Respond promptly to guest needs including extra bedding, room amenities, or maintenance coordination.

Property Upkeep & Appearance:

Ensure the entrance and reception areas of each property are clean, presentable, and well-maintained. Assist with organizing and maintaining luggage storage spaces

Safety & Security:

Ensure guest belongings are handled securely and delivered correctly. Report any lost or found items and assist with resolving related issues

Ambition & Growth:

Take initiative in learning about the holiday home business. Show a proactive attitude toward achieving personal and team goals in guest satisfaction and service excellence.

Skills & Qualifications:

Communication Skills:

Must be able to interact with guests and other hotel staff effectively.

Physical Stamina:

The role requires carrying and lifting luggage.

Customer Service:

Strong focus on providing excellent service and assisting guests.

Attention to Detail:

Able to keep track of luggage and guest preferences.

Multitasking:

Ability to handle multiple tasks at once, such as assisting with luggage while addressing guest requests.

Preferred Experience:

Previous experience in hospitality or a customer service-related role.
Job Types: Full-time, Contract

Contract length: 24 months

Application Question(s):

Available to Join Immediately
Experience:

Hospitality: 1 year (Required)
Language:

English (Required) Arabic (Preferred)
Job Types: Full-time, Permanent

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

* Holiday homes: 1 year (Preferred)