Job Description

Bell Attendant - Movenpick Hotel & Resorts - Accor Hotels Dubai
Movenpick Hotels & Resorts, part of the Accor Group, is seeking a courteous and professional Bell Attendant to join its front-of-house team in Dubai. The ideal candidate will embody the Movenpick spirit of creating meaningful guest moments through warm, attentive, and genuine service.
Location: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Position Overview
The Bell Attendant plays a key role in creating a positive first and last impression for guests by assisting with luggage handling, transportation coordination, and providing courteous guidance and support throughout their stay. This position is crucial in upholding Movenpick's high hospitality standards and ensuring a seamless guest arrival and departure experience.
Key Responsibilities

• Welcome guests warmly, assist with vehicle doors, and provide special assistance to children, elderly, or differently-abled guests.
• Handle luggage with care, ensuring safe and efficient transport to and from guest rooms or vehicles.
• Provide information on hotel facilities, city attractions, and local activities to enhance guest experiences.
• Coordinate with Valet Parkers for parking assistance and issue valet tickets when required.
• Manage traffic flow at the hotel entrance, ensuring safety and accessibility for guests and vehicles.
• Work closely with the security team to ensure adherence to all safety and access protocols.
• Retrieve and load luggage from cars, buses, or shuttles using proper lifting techniques.
• Double-check luggage counts before allowing vehicles to depart, ensuring accuracy and guest satisfaction.
• Assist bellmen during busy periods to maintain smooth guest operations.
• Maintain a clean, organized, and professional bell desk and lobby area.
• Follow department policies, service standards, and hotel procedures at all times.
• Respond promptly to guest inquiries and requests, displaying professionalism and courtesy.
• Report any lost or found items immediately to the relevant department.
• Assist with other front-office duties or special tasks as assigned by supervisors or management.
• Uphold Movenpick's service philosophy by delivering small gestures that create lasting guest impressions.

Candidate Requirements

• Previous experience in a similar front-of-house or guest services role preferred.
• Strong customer service orientation and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to remain calm, organized, and professional under pressure.
• Physically fit with the ability to lift and transport luggage safely.
• Team player with a cooperative and positive attitude.
• Well-groomed appearance and polished presentation.
• Fluency in English; additional languages are an advantage.
• Flexibility to work shifts, weekends, and holidays as required.

What We Offer

• Competitive compensation and service charge benefits.
• Movenpick and Accor global employee discount programs.
• Career growth opportunities across Accor's portfolio of 5,500+ hotels worldwide.
• Access to professional development through Accor Academies.
• A collaborative, multicultural work environment built on respect and inclusion.
• Employee recognition programs and wellness initiatives.

About the Company
Movenpick Hotels & Resorts, part of Accor's premium hotel collection, is renowned for its Swiss heritage of hospitality and passion for creating memorable moments. With a strong presence in the Middle East, Movenpick Dubai properties combine contemporary luxury with heartfelt service. As part of Accor, one of the world's leading hospitality groups, Movenpick offers its employees unmatched opportunities for growth, mobility, and career development across an inspiring global network.
Job Title Bell Attendant - Movenpick Hotel & Resorts - Accor Hotels Dubai
Bell Attendant - Movenpick Hotel & Resorts - Accor Hotels Dubai
Movenpick Hotels & Resorts, part of the Accor Group, is seeking a courteous and professional Bell Attendant to join its front-of-house team in Dubai. The ideal candidate will embody the Movenpick spirit of creating meaningful guest moments through warm, attentive, and genuine service.
Location: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Position Overview
The Bell Attendant plays a key role in creating a positive first and last impression for guests by assisting with luggage handling, transportation coordination, and providing courteous guidance and support throughout their stay. This position is crucial in upholding Movenpick's high hospitality standards and ensuring a seamless guest arrival and departure experience.
Key Responsibilities

• Welcome guests warmly, assist with vehicle doors, and provide special assistance to children, elderly, or differently-abled guests.
• Handle luggage with care, ensuring safe and efficient transport to and from guest rooms or vehicles.
• Provide information on hotel facilities, city attractions, and local activities to enhance guest experiences.
• Coordinate with Valet Parkers for parking assistance and issue valet tickets when required.
• Manage traffic flow at the hotel entrance, ensuring safety and accessibility for guests and vehicles.
• Work closely with the security team to ensure adherence to all safety and access protocols.
• Retrieve and load luggage from cars, buses, or shuttles using proper lifting techniques.
• Double-check luggage counts before allowing vehicles to depart, ensuring accuracy and guest satisfaction.
• Assist bellmen during busy periods to maintain smooth guest operations.
• Maintain a clean, organized, and professional bell desk and lobby area.
• Follow department policies, service standards, and hotel procedures at all times.
• Respond promptly to guest inquiries and requests, displaying professionalism and courtesy.
• Report any lost or found items immediately to the relevant department.
• Assist with other front-office duties or special tasks as assigned by supervisors or management.
• Uphold Movenpick's service philosophy by delivering small gestures that create lasting guest impressions.

Candidate Requirements

• Previous experience in a similar front-of-house or guest services role preferred.
• Strong customer service orientation and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to remain calm, organized, and professional under pressure.
• Physically fit with the ability to lift and transport luggage safely.
• Team player with a cooperative and positive attitude.
• Well-groomed appearance and polished presentation.
• Fluency in English; additional languages are an advantage.
• Flexibility to work shifts, weekends, and holidays as required.

What We Offer

• Competitive compensation and service charge benefits.
• Movenpick and Accor global employee discount programs.
• Career growth opportunities across Accor's portfolio of 5,500+ hotels worldwide.
• Access to professional development through Accor Academies.
• A collaborative, multicultural work environment built on respect and inclusion.
• Employee recognition programs and wellness initiatives.

About the Company
Movenpick Hotels & Resorts, part of Accor's premium hotel collection, is renowned for its Swiss heritage of hospitality and passion for creating memorable moments. With a strong presence in the Middle East, Movenpick Dubai properties combine contemporary luxury with heartfelt service. As part of Accor, one of the world's leading hospitality groups, Movenpick offers its employees unmatched opportunities for growth, mobility, and career development across an inspiring global network.
Post Details
Job Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required