Job Description

About Jumeirah and the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait's Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children's play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom. About the Job: An opportunity has arisen for Bell Attendant to join with our Front Office department in Jumeirah Messilah Beach Hotel & Spa Kuwait. Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and always provide a courteous and professional service. Open the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile. Assist guests with loading & unloading of luggage as well as delivering it to and collecting it from the guest's room ensuring that no damage is being done to any piece of luggage. Deliver any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner and always verifying the guest's name and room number. Record any luggage deliveries and storages accurately on the correct form. Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.) Be aware of and follow all relevant SOPs and Jumeirah Policies & Procedures. Issue luggage tags to the guests correctly. Maintain a record of the car/taxi number plate for departing guests. Coordinate with Housekeeping to keep the Lobby clean at all times. About you: The ideal candidate for this position will have the following experience and qualifications. Local area knowledge. Experience working in a multi-cultural / 5-star hotel environment with the similar role will be an added advantage. Positive attitude and willingness to learn and grow. About the Benefits: This position offers a highly competitive salary and benefits which includes: housing, vacation ticket allowance equivalent to a return ticket to home country every 2 years, incentive plans, life and accident insurance, laundry, meals and transportation.