Job Description

Company Description
Avani+ Palm View Dubai Hotel & Suites is a stylish urban resort located at the entrance of Palm Jumeirah, offering easy access to Dubai Media City, Dubai Marina, and transport links such as the Dubai Tram and Palm Monorail. The property features 247 spacious studios and apartments, each equipped with kitchens and laundry facilities, making it ideal for families and long stays. Guests can enjoy an infinity pool overlooking the Arabian Gulf, a fully equipped AvaniFit gym, versatile meeting facilities, and dining options including Seven Seeds, The Pantry, and Aqua pool bar.

• To anticipate all guest needs and handle all guest inquiries
• To participate in the effective day to day operation at the Bell service desk.
• To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
• To ensure lobby area is clean and tidy at all times.
• To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
• Assist guests with the luggage, and provide a luggage storage service for guest.
• To coordinate delivery of messages and other items to the guest room
• To assist guests who require special attention.
• Complete all other shift duties as outlined on shift checklist.
• To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi's, private vehicles, limousines and other vehicles.
• Assist all other areas of the hotel when required.

Qualifications

• Proficiency in Opera
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 1 year experience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Skills Required