Job Description

Job Purpose

. To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Job Requirements Education/Certification and Continued Education

. High School Level

Years of Experience

. 1 to 2 years retail sales or customer service experience preferable

Essential Roles and Responsibilities Functional Roles and Responsibilities

. Meet and exceed sales targets set by the Line Manager.

. Identify and fulfill our customers' needs and thus provide quality advice and exceptional service.

. Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company's policy.

. As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times

. Merchandise products as per guidelines, ensuring accurate stock rotation.

. Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.

. Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.

. Ensure all applicable administration is completed accurately and on time, including customer database cards.

. Comply with all company policies and procedures.

. Seek opportunities to increase sales, for example, link selling.

. Advise customers about promotions in store. Schedule: Full-time Shift: Day Job