Job Description

Your future, our legacy
Hotel
One Palm at Jumeirah
Division & Department
Rooms - Residences
Job Title
Beach/Wellness Supervisor
Contract Type
Permanent
Status
Full time
Position Overview
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
As an employee, you are expected to provide our residents and their guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity
As the Beach & Wellness Supervisor, you will lead a team dedicated to creating an exceptional leisure experience for our residents and their guests. You will oversee the daily operations of the beach and wellness facilities, ensuring a serene, safe, and luxurious environment that reflects the Dorchester Collection's uncompromising standards of excellence. Your leadership, attention to detail, and passion for wellbeing will help craft unforgettable moments and foster a culture of care, harmony, and personalized service.
What you'll get
As a Beach/Wellness Supervisor at One at Palm Jumeirah, managed by Dorchester Collection Dubai, here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities.
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay once a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotel.
• Duty Meal Allocation Allowance
• Medical Insurance
• Life Insurance
• Flight Allowance
• Housing and Transportation provided.
• Other benefits include: Uniform & Annual Social Events

What you'll do

• Supervise and coordinate all operations within the beach and wellness areas, ensuring seamless service and impeccable presentation.
• Execute and monitor daily opening and closing procedures, maintaining the highest standards of cleanliness, organization, and safety.
• Lead, train, and motivate team members to consistently deliver exceptional experiences that embody Dorchester Collection values.
• Oversee the setup and breakdown of sun loungers, cabanas, and wellness spaces, ensuring a relaxing and inviting environment for residents and guests.
• Support beverage and wellness service operations, ensuring smooth coordination and personalized attention.
• Build strong relationships with residents, families, and guests, anticipating their needs and ensuring every detail is handled with care.
• Maintain accurate inventories of supplies and equipment while monitoring usage to ensure efficiency and readiness.
• Enforce hygiene, grooming, and safety standards to guarantee a secure and professional environment.
• Collaborate across departments to enhance the overall resident experience.
• Contribute to meetings and assist in developing innovative wellness and leisure offerings

What you'll bring

• Proven supervisory experience in a 5-star hotel, resort, luxury residence, or wellness environment.
• Strong leadership skills with a passion for service and wellbeing.
• Excellent communication and interpersonal abilities; polished, empathetic, and professional demeanor.
• Ability to multitask, manage priorities, and maintain composure in a fast-paced environment.
• Professional appearance in alignment with Dorchester Collection grooming standards.
• Fluency in spoken and written English; additional languages are advantageous.
• Minimum High School education; higher education or wellness/hospitality certifications preferred.
• A proactive, positive attitude and a genuine commitment to teamwork and excellence.

Skills Required