Bartender
Fujairah, United Arab Emirates
Job Description
Job Number 23007584
Job Category Food and Beverage & Culinary
Location Le M\xc3\xa9ridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Job Category Food and Beverage & Culinary
Location Le M\xc3\xa9ridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Responsibilities for set-up, mixing of drinks, service and clean-up for catering bar functions. In so doing, is expected to direct all effort toward guest satisfaction, the achievement/maintenance of division standards, and profit maximization. SCOPE / BUSINESS CONTEXT
Note: Additional to the above mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
- A Full Time position based at Le Meridien Al Aqah Beach Resort.
- Number of Direct Reports - NA
- Titles of Direct Reports \xe2\x80\x93 NA
- Minimum of 2-year experience of a similar position within a five star hotel
- Thorough beverage knowledge
- Sales Person \xe2\x80\x93 Ability to suggest and up sell
- Friendly and outgoing
- Basic Computer Skills
- Diploma or degree in hotel management
- Bartender Certificate
- Punch in, as schedule, ready to work and according to Grooming Standards.
- Check for captain for required set up and type of service assignment.
- Have bar set up \xe2\x80\x9cready to go\xe2\x80\x9d 15 minutes before function is schedules to start.
- Perform cashier duties, if required. This involves handling tickets and cash as per Marriott International Food and Beverage SOP.
- Prepare and served drinks as per Marriott standards, policies procedures using a jigger as all times.
- Never leave your bar during a function unless properly relieved by another bartender or the captain/ma\xc3\xaetre d
- At all times the bar area should be maintained in a clean and organized condition. Practice \xe2\x80\x9cclean as you go\xe2\x80\x9d.
- After function is over and guest have left the room, breakdown and thoroughly clean the bar.
- Ensure the proper storage of liquor, fruit and equipment, all liquor to be secure.
- To comply with all local laws and regulations.
- To report issues or requirements to the supervisors.
- When requested, is ready to work as a waiter/waitress as well.
- To have a clean uniform and impeccable personal grooming in compliance with company standards.
- To be at the assigned work area, in uniform, and ready to work at the time that is scheduled.
- The waiter/waitress will be responsible for these set up, bussing and cleanup of all the following table service necessities as well as the proper storage of this equipment in its proper place after use in the room (to put things in the proper place).
- All Event Operations bartenders will be required to completely familiarize himself with the location of each of the function rooms and related areas and the various workable types of set up to include the following: school style, theatre style, conference style, U-Shape, Hollow square, Hollow rectangle, Banquet style, T-Shape, E-Shape, Different types of buffet set up, Coffee Trolley.
- Set up, service, breakdown and vacuuming of all department functions to include: meetings, breakfast, lunch, dinner, receptions, banquet hall cleaners, dances/concerts, exhibits, general cleaning of all area and vacuum, outdoor catering.
- Set up and handle tables, i.e. rounds, rectangles, ovals, schoolroom etc.
- The bartender will be totally responsible for ensuring that each service piece of linen china, glass and silverware is spotless before it is placed on a table, and that each table is set up uniformly.
- To introduce one\xe2\x80\x99s self to the guest on one\xe2\x80\x99s station and project a warm cheerful, enthusiastic desire to be of service.
- To wear a name tag as part of the proper uniform, as well as no excessive jewelry to be worn while working.
- To comply with all safety regulations and company policies as outlined in the Employee\xe2\x80\x99s handbook.
- To assist customer whenever possible/
- To attend meetings when scheduled.
- Become totally familiar with how to read a Banquet Event Order (BEO) and how to set a room from that order.
- To perform all other reasonable as requested by the management.
- To ensure that all props after each function is store back in the designated area and handles with great care.
- To ensure that all bar equipment, fixture and furniture are handled with great care.
- To create a good working relationship with co-workers and maintain a courteous attitude towards the management and all the employees and guests of the hotel.
- To bring any problems that may occur or any special requests by guests to their supervisor\xe2\x80\x99s attention as soon as possible.
- To provide the best possible proper service of guests of this hotel at all times.
- To practice constantly the \xe2\x80\x9cClean as you go\xe2\x80\x9d policy to uphold the highest sanitation standards.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
- Assist other employees to ensure proper coverage and prompt guest service.
- Anticipate guests\' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests\' service needs in a professional, positive, and timely manner.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Thank guests with genuine appreciation and provide a fond farewell.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest\'s name when possible.
- Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
- Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one\'s voice, using the callers\' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
- Comply with quality assurance expectations and standards, e.g. GuestVoice and Marriott Brand Standard Audit.
- Enter and locate work-related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Read and visually verify information in a variety of formats (e.g., small print).
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Note: Additional to the above mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Le M\xc3\xa9ridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We\xe2\x80\x99re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le M\xc3\xa9ridien.
At Le M\xc3\xa9ridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We\xe2\x80\x99re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le M\xc3\xa9ridien.
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Job Detail
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Job IdJD1494801
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned