Job Description

Summary

Duties and responsibilities related to the Bartender role:

Expertly prepare and serve a wide range of alcoholic and non-alcoholic beverages, including classic cocktails, signature creations, mocktails, premium spirits, wines, and coffees. Maintain a thorough and current knowledge of all menu items, including ingredients and preparation methods, to answer guest inquiries accurately. Ensure all drinks are prepared with precision, consistency, and a high standard of presentation, adhering to recipe specifications. Create bespoke beverages based on guest preferences and available ingredients. Welcome and engage with a diverse, international clientele in a professional and friendly manner, creating a memorable bar experience. Provide attentive service by taking orders promptly, offering recommendations, and upselling premium products. Anticipate guest needs and ensure their satisfaction by checking on them regularly. Handle all guest payments and operate the Point of Sale (POS) system accurately and efficiently. Maintain the cleanliness and organization of the bar area, countertops, equipment, and storage areas at all times, adhering to HACCP and hotel standards. Manage bar inventory by conducting regular stock-takes, monitoring stock levels, preparing requisition orders, and minimizing waste and spoilage. Ensure all bar equipment is in proper working order and report any malfunctions immediately. Monitor guest alcohol consumption responsibly, identify signs of intoxication, and refuse service when necessary in a diplomatic manner. Maintain a high standard of personal grooming and professional appearance in accordance with hotel policy. Work collaboratively with other F&B team members, including waiters and kitchen staff, to ensure seamless service.
Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations * Good customer service, communications and interpersonal skills are a must