Job Description

? Barista / Waiter (Dubai)
Location: Dubai, UAE
Department: Front of House / Service
Reports to: Cafe Supervisor / Junior Manager
Job Purpose:
To deliver an exceptional customer experience by preparing high-quality beverages, providing efficient and friendly table service, and maintaining a clean, welcoming cafe environment.
Key Responsibilities:

• Prepare and serve a wide range of coffee, tea, and other specialty beverages with consistency and speed.
• Provide full table service: greeting, taking orders, serving food & drinks, and handling payments.
• Possess extensive menu knowledge to make recommendations and answer guest inquiries.
• Maintain the cleanliness and organization of the service station, dining area, and equipment (espresso machine, grinders, etc.).
• Follow all opening and closing procedures.
• Handle customer feedback promptly and professionally, escalating issues when necessary.
• Operate the Point-of-Sale (POS) system accurately for orders and transactions.
• Assist in receiving and storing deliveries as needed.

Qualifications & Requirements:

• High school diploma or equivalent.
• Previous experience as a Barista, Waiter, or in a similar customer-facing role in a cafe or restaurant.
• Passion for coffee and a willingness to learn about brewing methods, origins, and tasting notes.
• Excellent interpersonal and communication skills with a warm, engaging personality.
• Ability to multitask and remain calm during peak hours.
• Basic math skills and cash-handling experience.
• Fluency in English is essential; knowledge of Arabic or other languages is advantageous.

Skills Required