Job Description

Company Description

"A passion for perfection"

Swissotel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissotel Makkah

is Swissotel's First hotel to open in Saudi Arabia. The hotel offers 1487 elegant rooms and suites with modern design, complementing the values of today's Arab culture.


As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque.

Swissotel Makkah

is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.


"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!

Preparing Coffee and Beverages: Brew espresso and prepare a variety of coffee drinks (e.g., lattes, cappuccinos, macchiatos). Make other beverages such as teas, smoothies, and cold brews. Follow recipes and maintain consistency in drink preparation. Customer Service: Greet customers and take their orders in a friendly and professional manner. Offer product suggestions and answer questions about the menu. Handle customer complaints and concerns with patience and professionalism. Maintain a positive and welcoming atmosphere Cleaning and Maintenance: Clean coffee machines, grinders, and other equipment to ensure proper functioning. Keep the work area, including counters, tables, and floors, tidy and organized. Restock supplies such as coffee beans, milk, cups, and napkins. Inventory Management: Monitor stock levels and alert management when supplies are running low. Assist in receiving and organizing deliveries of coffee beans, milk, and other supplies. Other Duties may assign

Qualifications

Previous service experience is an asset Ability to interact positively with customers, take orders, and provide excellent service. Consistently making high-quality drinks and ensuring accuracy in orders. Excellent communication and organizational skills Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team * Ability to focus attention on guest needs, remain calm and courteous at all times