Barista

Dubai, United Arab Emirates
silicone oasis, United Arab Emirates

Job Description

Barista
Overall Purpose:
To craft high-quality coffee and other beverages, provide outstanding customer service, and maintain a clean, welcoming coffee shop environment.
Key Responsibilities:
Beverage Preparation & Craft:

  • Expertly prepare and serve a wide variety of hot and cold coffee beverages, such as espresso, lattes, cappuccinos, and pour-overs, following standardized recipes and presentation guidelines.
  • Grind coffee beans and tamp grounds correctly to ensure optimal espresso extraction.
  • Steam and texture milk to the appropriate consistency and temperature for each drink.
  • Customize beverages to meet specific customer preferences and dietary needs.
  • Prepare and serve non-coffee drinks, including tea, hot chocolate, and smoothies.
Customer Service & Sales:
  • Greet all customers warmly and engage with them to create a friendly atmosphere.
  • Operate the cash register to accurately process customer transactions.
  • Answer customer questions knowledgeably about coffee blends, preparation methods, and flavor profiles.
  • Suggest and upsell products, such as pastries, retail beans, or seasonal specials.
  • Handle customer complaints with patience and a focus on resolution.
Coffee Bar Maintenance & Operations:
  • Maintain impeccable cleanliness and organization of the coffee bar, equipment, and seating area.
  • Regularly clean and sanitize espresso machines, grinders, blenders, and other tools.
  • Monitor inventory levels of coffee, milk, syrups, and other supplies, alerting a manager when stock is low.
  • Follow all health and safety regulations meticulously.
  • Receive and stock shipments of supplies.
Product Knowledge & Quality Control:
  • Maintain a strong knowledge of the coffee bean origins, roast profiles, and brewing techniques used by the shop.
  • Taste coffee regularly to ensure quality and consistency.
  • Ensure all food items (pastries, sandwiches) are displayed appealingly and are fresh.
Teamwork:
  • Work collaboratively with other baristas to manage the flow of orders during peak hours.
  • Communicate effectively with team members to ensure a smooth operation.
Qualifications & Skills:
  • Proven experience as a Barista is preferred.
  • Knowledge of coffee brewing techniques, beverage preparation, and coffee equipment maintenance.
  • Excellent customer service and communication skills.
  • Ability to work efficiently under pressure and manage a queue of orders.
  • High level of attention to detail and commitment to quality.
  • Strong cash handling and basic math skills.
  • Ability to stand for long periods and perform repetitive motions.
  • A passion for coffee and a desire to learn more about the craft.

Skills Required

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Job Detail

  • Job Id
    JD2091792
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned