Banking Operations And Post Sales Executive
Dubai, United Arab Emirates
Job Description
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Sales Force Effectiveness Representative Department: Sales Force Effectiveness Position Grade: Outsourced Location: Dubai Reports to: Sales Force Effectiveness Manager Salary: AED 6500 - 7000 (per month) Position Summary: This position provides support to Corporate, Consumer, Digital and Merchant Business in on-boarding clients for UAE business. The applicant will be responsible to interact with internal and external clients/vendors to communicate with and collect missing information and/or to confirm product related information with the prospects/existing clients. The applicant will be accountable for timeliness, accuracy and completeness of information gathered and processed by him/her. Principal Accountabilities:
Contract length: 12 months Salary: AED6,500.00 - AED7,000.00 per month Ability to commute/relocate:
- Verify and process card applications for Corporate and Consumer Business
- Manage communication with programme administrator and key contacts in corporate client\'s office to gather information required for processing card applications
- Maintain proper records of data processed along in line with the agreed kPls and SLAs
- Capture Consumer card application in internal systems within the required SLA
- Maintain MIS and tracker for external corporate clients (if required)
- Managing timely response to internal and external clients via email sent to Sales Force Effectiveness and to his/her individual email inbox
- Coordination with cross functional team to highlight any potential challenges and support with suggesting possible mitigating solutions
- Manage Leads distribution for Consumer cards business and update status of leads in a timely manner as per the agreed SLA
- Validate documents received from new to franchise card members that are acquired digitally and take necessary actions within the agreed SLA if any documents needs correction that may include communicating with clients over phone and/or email and further communication with vendor
- Send emails to newly acquired consumer card members via digital and physical channel to meet regulatory requirements
- Manage queries from newly on-boarded card members including but not limited to the acquisition offer
- Work with other team members and provide support to work as one team and to meet team\'s objective
- Work with Corporate sales and account management team to manage any bespoke requirement from corporate clients such as road shows, business reviews or data requirements.
- Good Communication skills, including development and maintenance of relationships.
- Proven ability to ability to communicate with clients in all formats: verbal, presentation, email, written documents
- 2+ years of experience within the Financial Industry
- Self-determined and self-motivated
- Proficient with Excel
- VP, Corporate Business
- Digital Product Manager
- Corporate Account and Sales management team
- Merchant Business team
- Consumer Sales team
Contract length: 12 months Salary: AED6,500.00 - AED7,000.00 per month Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1508221
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned