Back Office Executive - Sales Support (Telecom)
Job Overview
Sharaf DG is seeking a detail-oriented Back Office Executive to support our telecom hunting sales team in Dubai. This administrative role is responsible for managing backend operations such as CRM updates, documentation, coordination, and reporting, ensuring the sales team can focus on client acquisition and business growth.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Administrative / Clerical
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Back Office Executive, you will play a crucial role in supporting the daily activities of the telecom sales team. From handling documentation and CRM management to preparing reports and coordinating with internal departments, this position ensures operational efficiency and sales process continuity. It's a perfect role for candidates with a strong administrative background and a proactive approach to cross-functional collaboration.
Key Responsibilities

• Support the sales team with lead management, follow-ups, and CRM data entry
• Maintain up-to-date and accurate customer information within the CRM system
• Prepare sales reports, contracts, and proposals in a timely manner
• Coordinate with internal departments such as finance, legal, and operations for sales processing
• Manage customer documentation, contracts, and ensure regulatory compliance
• Maintain organized records of sales activities, client interactions, and approvals
• Serve as the communication link between the sales team and internal teams for escalations and approvals
• Assist with meeting scheduling, travel planning, and team logistics
• Generate and submit weekly/monthly performance reports and analytical insights

Job Requirements

• Bachelor's degree in Business Administration, Commerce, or a related field
• Minimum 2 years of experience in sales support, back-office operations, or administration-preferably in the telecom sector
• Strong proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms such as Salesforce or HubSpot
• Excellent organizational, multitasking, and time-management abilities
• Strong attention to detail and effective communication skills

What We Offer

• Collaborative environment within one of the region's leading retail and telecom partners
• Career development and training opportunities
• Competitive salary and performance-based incentives
• Exposure to fast-paced sales operations and cross-functional coordination

About the Company
Sharaf DG, part of the Sharaf Group, is a leading retail and technology solutions provider in the UAE with operations spanning electronics, telecom, energy, B2B services, and franchising. With stores across the UAE, Bahrain, Oman, and Egypt, Sharaf DG serves over a million customers monthly and provides a dynamic work environment for professionals looking to build their career in a high-growth, customer-driven organization.
Job Title Back Office Executive - Sales Support (Telecom)
Back Office Executive - Sales Support (Telecom)
Job Overview
Sharaf DG is seeking a detail-oriented Back Office Executive to support our telecom hunting sales team in Dubai. This administrative role is responsible for managing backend operations such as CRM updates, documentation, coordination, and reporting, ensuring the sales team can focus on client acquisition and business growth.
Job Location: Dubai, United Arab Emirates
Industry: Telecommunications
Function: Administrative / Clerical
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As a Back Office Executive, you will play a crucial role in supporting the daily activities of the telecom sales team. From handling documentation and CRM management to preparing reports and coordinating with internal departments, this position ensures operational efficiency and sales process continuity. It's a perfect role for candidates with a strong administrative background and a proactive approach to cross-functional collaboration.
Key Responsibilities

• Support the sales team with lead management, follow-ups, and CRM data entry
• Maintain up-to-date and accurate customer information within the CRM system
• Prepare sales reports, contracts, and proposals in a timely manner
• Coordinate with internal departments such as finance, legal, and operations for sales processing
• Manage customer documentation, contracts, and ensure regulatory compliance
• Maintain organized records of sales activities, client interactions, and approvals
• Serve as the communication link between the sales team and internal teams for escalations and approvals
• Assist with meeting scheduling, travel planning, and team logistics
• Generate and submit weekly/monthly performance reports and analytical insights

Job Requirements

• Bachelor's degree in Business Administration, Commerce, or a related field
• Minimum 2 years of experience in sales support, back-office operations, or administration-preferably in the telecom sector
• Strong proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms such as Salesforce or HubSpot
• Excellent organizational, multitasking, and time-management abilities
• Strong attention to detail and effective communication skills

What We Offer

• Collaborative environment within one of the region's leading retail and telecom partners
• Career development and training opportunities
• Competitive salary and performance-based incentives
• Exposure to fast-paced sales operations and cross-functional coordination

About the Company
Sharaf DG, part of the Sharaf Group, is a leading retail and technology solutions provider in the UAE with operations spanning electronics, telecom, energy, B2B services, and franchising. With stores across the UAE, Bahrain, Oman, and Egypt, Sharaf DG serves over a million customers monthly and provides a dynamic work environment for professionals looking to build their career in a high-growth, customer-driven organization.
Post Details
Job Start Date
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location