Back Office Executive / Clinic/fujairah

Fujairah, United Arab Emirates

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Responsibilities

Answers phone calls in a polite, cordial manner and maintains proper telephone etiquette.
Initiates insurance requests for approval and does necessary follow-ups.
Liaises with Insurance companies regarding insurance coverage network.
Fills and ensures that the insurance claim form is done accurately to facilitate the reimbursement process.
Follow-ups with Clinic patients regarding their treatment plans and does necessary arrangements for their appointments.
Coordinates with Doctors of Chiropractors and Physiotherapists regarding the completion of medical reports.
Does regular audits for claim forms and medical reports to avoid any insurance rejection.
Monitors insurance office payments process and does regular follow-up regarding delayed dues.
Accepts additional duties, within the scope of practice like:
Patient registration
Booking appointments
Billing tasks
Interpretation duties
Clerical works

Requirements and Skills

Bachelor\xe2\x80\x99s degree in science or a related field.
Excellent English and Arabic verbal/written communication skills.
Communicates clearly and concisely in both oral and written formats
Basic computer literacy.
Exposure to customer service principles.
Previous experience with insurance workflow.
Knowledge of medical terminology especially the related ones to Chiropractic field.

Job Type: Full-time

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