B2b Sales Documentation Expert
Umm al-Quwain City, United Arab Emirates
Job Description
Title: B2B Documentation Expert Location: Symbol Mattress-Umm Al Quwain Company: The Mattress Store About Us: The Mattress Store is a leading mattress store specializing in high-quality sleep solutions for both consumers and business clients. We are dedicated to providing exceptional comfort and support through our wide range of mattresses & Bedding products. As we continue to grow, we are seeking a B2B Documentation Expert to join our team and streamline our business-to-business operations. : Position Overview: We are looking for a detail-oriented and organized B2B Documentation Expert to manage and optimize all aspects of our business-to-business documentation processes. The ideal candidate will have strong communication skills, exceptional attention to detail, and a customer-centric approach to ensure smooth and efficient interactions with our B2B partners. Key Responsibilities: Documentation Management:
- Create, maintain, and update documentation related to product catalogs, pricing, terms and conditions, and other B2B materials.
- Ensure all documentation is accurate, up-to-date, and compliant with company policies and industry standards
- Facilitate the order processing workflow for B2B clients, including order entry, verification, and confirmation.
- Collaborate with the sales team to ensure order accuracy and resolve any discrepancies.
- Serve as the point of contact for B2B clients, addressing their inquiries and providing assistance related to documentation and orders.
- Build strong relationships with clients to understand their needs and preferences.
- Conduct regular audits of B2B documentation and processes to identify areas for improvement and implement enhancements.
- Ensure all documentation complies with industry regulations and standards.
- Collaborate with internal teams, including sales, marketing, and logistics, to ensure seamless B2B operations.
- Provide insights and recommendations to improve B2B customer experiences.
- Bachelor\'s degree in business administration, supply chain management, or a related field.
- Proven experience in B2B documentation management, preferably in the retail or mattress industry.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite, Google Workspace and document management software.
- Knowledge of B2B sales processes and customer relationship management.
- Problem-solving skills and a customer-centric mindset.
- Competitive salary
- Health insurance
- Opportunities for career growth and development
- Employee discounts on mattress products
- Umm al-Quwain City: Relocate before starting work (Required)
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Job Detail
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Job IdJD1612130
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmm al-Quwain City, United Arab Emirates
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EducationNot mentioned