Company Description

Now it\'s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We\'re looking for the brightest and best to help us reach our goals and we\'ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry



JOB PURPOSE:

The job-holder will lead/ train a team of processors/specialists to ensure that global fund transfers/remittances/special handling transactions processing support to the bank\'s customers is provided in a cost-efficient, error-free and timely manner subject to high risk management, Regulatory/Compliance standards & the Bank. S/He should support the growth of INWARD NBFI AND VOSTRO business by implementing new processes/procedures to improve operating efficiency, timeliness and accuracy of workflows. Following are the expectations from the role and the job holder:

• Supervising and authorization of transactions, settlements, accounting, clearances & reconciliation, input by processing staff, on a daily basis
• Minimize operational risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions and that these instructions are properly authorized
• Assist the section by providing appropriate delivery and support functions
• Ensure conformance to internal policies, procedures and guidelines
• Ensure adherence at all times to external and regulatory guidelines and domestic and international norms as applicable
• Support multi desks and multi functions within the department
• Perform daily & monthly proofing / reconciliation and escalate as appropriate
• Accountable for performance and motivation of the team
• Must maintain highest level of internal and external customer satisfaction
• Must live up to the core values and be able to challenge any process / procedure, share ideas and initiatives across teams / units
• Must be able to maintain a culture of discipline and open communication within the team
• Pursue opportunities for enhancing operational efficiencies, customer service and operational controls by identifying process improvements
• Support in enhancing and modifying the existing procedures, analyze and resolve non-routine operational problems often requiring research and involvement of other functional experts
• Work with risk management teams to ensure that day to day operational processes and enhancements launched comply with local regulations, Bank\'s policies and internal procedures

KEY ACCOUNTABILITIES:

Strategic Contribution

• \xc2\xa7 Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies

People Management

• Manage the effective achievement of assigned objectives through the leadership of the payment center by setting of individual objectives, managing performance, developing and motivating staff to maximize sectional performance
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the bank

Policies, Systems, Processes & Procedures

• Manage and ensure effective implementation of outward functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service

Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction

Reporting

• Ensure that all unit reports are prepared timely and accurately and meet FGB-NBAD requirements, policies and quality standards

Qualifications

Minimum Qualification

• Bachelor\'s degree

Minimum Experience

• 5 years\' relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the payment function

First Abu Dhabi Bank