Job Description

Job Category: Hotel-IT
:
As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world's most international luxury hotel brand.
Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.
We want our guests' experiences to run seamlessly behind the scenes, from flawless events to reliable in-room technology, and to support this we are looking for an AV Technician who takes ownership of all audio, visual, and lighting systems across the hotel.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
Operate, maintain, and repair all audio, visual, lighting, and related equipment throughout the hotel
Respond promptly and professionally to guest and internal requests, with strong focus on health and safety
Carry out preventive maintenance to ensure optimal performance and energy efficiency of AV systems
Coordinate closely with the IT team and Duty Engineer on daily operations and technical issues
Complete and track work orders accurately and within agreed timelines
Maintain daily logbooks, shop drawings, equipment catalogues, and tagging records
Identify, report, and document potential safety hazards
Support emergency response activities when required
Carry out additional tasks as assigned by the IT Director or delegated leaders
What We need from you:
Bachelor's degree in Computer Science or a related field
Clear verbal and written communication skills
Strong analytical skills, including confident use of spreadsheets
Good knowledge of hotel AV, lighting systems, and technology principles
A safety-conscious, organised, and hands-on working style
Ability to remain calm, responsive, and professional under pressure
Team-oriented mindset with a genuine focus on supporting guest experience and operations
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required