Job Description

Job Title:

Service Advisor

Location:

Al Quoz, Dubai

Employment Type:

Full-Time

:

We are seeking a dynamic and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for our valued customers, providing guidance on vehicle maintenance and repair services. Your excellent communication skills and automotive knowledge will ensure a positive customer experience.

Responsibilities:

Greet customers warmly and listen to their concerns about vehicle issues. Provide accurate information on recommended services, repair options, and cost estimates. Coordinate with technicians to ensure timely and efficient completion of repairs. Maintain clear and open communication with customers regarding repair status and timelines. Generate repair orders, invoices, and process payments. Promote additional services and preventative maintenance when appropriate. Ensure customer satisfaction through follow-up and exceptional service.

Requirements:

Previous experience as a Service Advisor or in a customer service role within the automotive industry is mandatory. Strong knowledge of automotive systems and repair procedures. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in using computer systems for invoicing and scheduling. A customer-first mindset and a proactive approach to problem-solving.

How to Apply:

If you are passionate about the automotive industry and delivering exceptional customer service, we would love to hear from you! Please submit your resume and a cover letter detailing your qualifications and experience at hr@800motorguru.com

Join 800 Motor Guru Auto Repair Services and become a valued member of our dedicated team!

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED6,000.00 per month

Education:

Primary (Preferred)
Experience:

UAE: 2 years (Required)
Application Deadline: 30/04/2025