Automotive Service Advisor
Job Description
Act as the main contact between customers and the workshop team. Greet customers, understand their service needs, and record job details accurately. Prepare and issue repair orders, estimates, and invoices. Coordinate with technicians to ensure timely and accurate vehicle repairs. Keep customers informed on job progress, additional work, and delivery time. Provide honest service recommendations. Inspect vehicles with customers during check-in and delivery. Handle customer feedback, warranty claims, and service follow-ups professionally. Maintain service records and ensure compliance with company policies. Strive to deliver an exceptional customer experience aligned with Liberty Car Care's standards. Diploma or Bachelor's Degree in Automotive, Mechanical, or related field
preferred but not mandatory.
Minimum2-3 years of experience
as a Service Advisor in an automotive workshop or dealership. Strong understanding of vehicle systems, maintenance procedures, and service workflows. Excellentcommunication and customer service
skills, able to explain technical issues clearly. Ability to manage multiple jobs and work under pressure in a fast-paced environment. Positive attitude, team-oriented mindset, and professional appearance.UAE driving license
preferred. Fluency inEnglish
required;Arabic
is an advantage.Job Type: Full-time
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Job Detail
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Job IdJD2123957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned