Service Advisor - Multi Brand Workshop | Mussafah | Abu Dhabi
Required Skills
ITI / Diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred.
Minimum of 5 to 6 years' experience in the automotive industry or similar role.
A broad based knowledge to service as a reliable consultant is essential for this role.
Strong English communications skills, Arabic speaker an added advantage!
Responsibilities
Ask Question and record customer requests without delay
Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
Empathize and clarify customer requests.
Check workshop situation and promise delivery time.
Check and ensure accordance of invoice and work performed.
Inform customer after work completion and agree pick up time.
Clear explanation of the job done and invoice and guide to the cashier.
Promotion of value added services
Resolution of Customer concerns at the earliest time and ensures satisfaction.
Perks
Incentive based.
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Experience:
Automotive: 3 years (Preferred)
Language:
English (Preferred)
Application Deadline: 10/04/2025
Expected Start Date: 15/04/2025
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